Running FSAUtility to check for orphaned placeholders will not class placeholders as orphaned for improperly deleted savesets.

Article:TECH147650  |  Created: 2011-01-07  |  Updated: 2011-01-18  |  Article URL http://www.symantec.com/docs/TECH147650
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Article Type
Technical Solution



Subject

Problem



When FSAUtility -o runs to delete Orphaned placeholder shortcuts, checks are only made against the Enterprise Vault databases, the utility will not check for missing savesets.

 


Cause



FSAUtility -o relies on the Enterprise Vault databases to check whether a placeholder is in an orphaned state.  An orphaned placeholder occurs when an archived item is deleted programmatically from Enterprise Vault.  This can be by Storage Expiry or Archive Explorer.

 


Solution



If a Saveset is missing from it's phyiscal location, the orphaned shortcut check will not delete the corresponding placeholder from the file server.

 




Article URL http://www.symantec.com/docs/TECH147650


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