Late Breaking News for Enterprise Vault 10.0.1

Article:TECH147788  |  Created: 2011-01-10  |  Updated: 2013-06-07  |  Article URL http://www.symantec.com/docs/TECH147788
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Symantec Corporation updates this article as new customer-related information pertaining to 10.0.1 becomes available.  Symantec recommends that you frequently check this TechNote for updates or subscribe to receive updates to this document.

Note: While all information (known issues, hotfixes) is listed it does not mean every issue applies to every environment.  Please read the details of the issue if you feel it applies to your specific situation for complete information and suggested actions.


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Software Alerts
Enterprise Vault for File System Archiving
A potential for data loss can occur when the Enterprise Vault File System Archiving Agent has been upgraded from Enterprise Vault version 9.0.x to 10.0.x, or version 10.0.0 to 10.0.1
http://www.symantec.com/docs/AL1325


Hotfixes for 10.0.1
Enterprise Vault for Microsoft Exchange
Cumulative Client Hotfix - Symantec Enterprise Vault for Microsoft Exchange 10.0.1 Build 1187
http://www.symantec.com/docs/TECH192510

Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange 10.0.1, Build 1171, Unable to post process the watchfile items due to abnormally large backlog in Watchfile
http://www.symantec.com/docs/TECH191119

Enterprise Vault for File System Archiving
Hotfix for Symantec Enterprise Vault (EV) for File System Archiving 10.0.1, Build 1137, Upgrading FSA Agent to 10.0.x, results in files being deleted from the root of C:\ drive on the file server.
http://www.symantec.com/docs/TECH193483

Hotfix for Symantec Enterprise Vault (EV) 10.0 Service Pack 1 build 10.0.1.1171, FSAUtility improvements for -pm operation and tool to correct archive folder hierarchy.
http://www.symantec.com/docs/TECH192086

Enterprise Vault for Lotus Domino
Hotfix for Symantec Enterprise Vault (EV) for Domino 10.0.1 build 1171, EVInstall.nsf provides non-localized extensions support for Norwegian and Greek languages
http://www.symantec.com/docs/TECH196762

Hotfix for Symantec Enterprise Vault (EV) for Lotus Domino 10.0.1, Build 1171, Event ID 41206 - Error: Illegal SMTP address: invalid.smtpaddress@
http://www.symantec.com/docs/TECH188933

Enterprise Vault Discovery Accelerator
Hotfix for Symantec Enterprise Vault (EV) Discovery Accelerator (DA) 10.0.1, Build 10.0.1.1069, Suspect memory leak in the AcceleratorService process during DA searches.
http://www.symantec.com/docs/TECH187349


Known Issues Existing in 10.0.1:
Symantec Corporation has acknowledged that the below-mentioned issues are present in the version of the product EV 10.0. Symantec Corporation is committed to product quality and satisfied customers. Please refer to the documents listed below for additional information.

Enterprise Vault for Microsoft Exchange
Public folder restores and/or archiving intermittently stop working until EV services are restarted or the server is rebooted
http://www.symantec.com/docs/TECH200967

Vault Cache sync fails due to "An invalid character was found in text content"
http://www.symantec.com/docs/TECH154692

In certain circumstances, the Enterprise Vault (EV) Backtrace function can generated more than expected logs, which may cause drivespace issues.
http://www.symantec.com/docs/TECH204659

Enterprise Vault (EV) Archive Usage Limit in the Vault Administration Console (VAC) has a limit of 16GB
http://www.symantec.com/docs/TECH130286 

Migrating Enterprise Vault (EV) data to Amazon S3 storage requires the region to be United States
http://www.symantec.com/docs/TECH203542

A security warning is displayed when opening Archive Explorer
http://www.symantec.com/docs/TECH203125

The size of the Centera Staging Area may grow when Device Level Sharing is not turned on
http://www.symantec.com/docs/TECH201700 

Processing embedded messages with thousands of recipients can cause StorageCrawler processes to consume more CPU resources than usual
http://www.symantec.com/docs/TECH201628 

The Indexing Collection-Service and Crawler-Service processes have a high Virtual Memory usage
http://www.symantec.com/docs/TECH201435

EV client creates MDC files for each additional enabled mailbox end users have access to even if the end user does not select the option to synchronize the additional mailboxes to cache
http://www.symantec.com/docs/TECH200200 

During a Move Archive, the error "The destination saveset specifies a different Site to the source saveset.|You can't copy savesets between sites" occurs when moving an archive within the same site.
http://www.symantec.com/docs/TECH200877

When moving items between mailboxes without Owner permissions applied, Outlook may exit unexpectedly
http://www.symantec.com/docs/TECH199796

Enterprise Vault (EV) archived items are not retrieved successfully via Outlook Web Access (OWA) when the user account is hidden from Exchange Address Lists
http://www.symantec.com/docs/TECH199691

Event ID 41352: Index Volumes Processor - Indexing engine unreachable
http://www.symantec.com/docs/TECH177977

 Storage Crawler error: "An event was unable to invoke any of the subscribers"
http://www.symantec.com/docs/TECH199220

A 7110 warning is returned in Enterprise Vault (EV) indicating that An invalid SIS part was encountered while doing watch file scan.
http://www.symantec.com/docs/TECH199104

Outlook 2010 hangs when loading the Enterprise Vault (EV) Add-In
http://www.symantec.com/docs/TECH198674

The 'Store' and 'Restore' buttons for the Enterprise Vault (EV) for Mac Tool bar do not work for every other attempt.
http://www.symantec.com/docs/TECH198888

"Login Failure: Unknown user or bad password" when attempting to sign into the Enterprise Vault (EV) for Mac tool bar.
http://www.symantec.com/docs/TECH198273

Server settings migration wizard fails if indexes on the source Enterprise Vault server are at 64 bit
http://www.symantec.com/docs/TECH197993

Enterprise Vault Mobile Search users receive 'Access Denied' when searching an Archive that has Index Roll Over.
http://www.symantec.com/docs/TECH197831

Enterprise Vault for Exchange 10.0.1, Index rebuild or retrieve of archived items fail logging the error with Event ID 6882 for the Storage Crawler about 'Unable to complete retrieval request, Reason: The parameter is incorrect (0x80070057)'
http://www.symantec.com/docs/TECH196901

Error with the Enterprise Vault Services after an uninstall of the Enterprise Vault Client from the server
http://www.symantec.com/docs/TECH178024

Enterprise Vault (EV) archiving may return a 6882 error when attempting to index very large files.
http://www.symantec.com/docs/TECH191942

Performance of indexing may degrade over time causing a large backlog of items waiting to be indexed
http://www.symantec.com/docs/TECH190302

The 'View' and 'Restore' buttons are not functioning on the EV client extensions for MAC.
http://www.symantec.com/docs/TECH189927

Index "Verify" on x32 index volume creates an IndexMissing.log . This cause DA Search error "Some items could not be searched".
http://www.symantec.com/docs/TECH188799 

Items stored on Hitachi Content Platform cannot be retrieved by StorageCrawler for indexing
http://www.symantec.com/docs/TECH188919 

Items recently deleted prior to closing an Archive will not be removed from the Vault Store JournalDelete table.
http://www.symantec.com/docs/TECH188007 

Exchange Organization named in double byte characters causes mailboxes not to be listed in the Enterprise Vault (EV) Enable Mailbox wizard
http://www.symantec.com/docs/TECH187868

Velocity System Reporting folder grows rapidly until disk is full

Outlook Add-in enables deletion of Special Folders from delegated mailboxes

Enterprise Vault OWA Resource Tool does not detect all Exchange Servers in the environment

IPM.Schedule.Meeting.* messages are archived multiple times by the Journal Task

The Enterprise Vault (EV) Storage Expiry report is not written if processing was ended by the schedule and did not complete.

Export Archive Wizard aborts when it encounters a problematic saveset. 

An Enterprise Vault EVSVR Verify DatabaseLinkages or Complete operation reports Collection records where RefCount greater than TotalCount

Items exist in the Vault Store database, but the associated Archive or ArchiveFolder entry is missing from EnterpriseVaultDirectory database.
http://www.symantec.com/docs/TECH158169

MAC OS 10.6.4 and Outlook 2011 is unable to manually archive by folder
http://www.symantec.com/docs/TECH165769


Enterprise Vault for File System Archiving
New Partition wizard cannot enumerate additional Windows partitions
http://www.symantec.com/docs/TECH202390

Errors retrieving multiple placeholders from VNX
http://www.symantec.com/docs/TECH200406

Clustered File Server unresponsive in a hung state following large number of FSA Placeholder recalls.
http://www.symantec.com/docs/TECH196698

The Enterprise Vault (EV) File System Archiving (FSA) FSAUtility process may return a 'System.OutOfMemoryException' when using the -pm option.
http://www.symantec.com/docs/TECH190333

FSAUTILITY Restore and Recreate options fail
http://www.symantec.com/docs/TECH190038

FSA Shortcut Deletion doesn't occur during Shortcut Deletion schedule period
http://www.symantec.com/docs/TECH188332

File System Archiving does not process the folder structure in alpha-numerical order on Celerra


Enterprise Vault for Lotus Domino
 Enterprise Vault for Domino: from Lotus Notes it is not possible to the see content of "display / conversation" when retrieving EV archived items
http://www.symantec.com/docs/TECH206856

Enterprise Vault for Domino: embedded attachments in Calendar and Mail item bodies cannot be opened; users are getting 'Note Item not found'
http://symantec.com/docs/TECH206075

Enterprise Vault for Domino: "from DWA/iNotes clicking the 'Delete All' button in the junk folder does not delete items as expected"
http://www.symantec.com/docs/TECH202591 

Enterprise Vault for Domino: "from DWA/iNotes unable to properly forward or reply archived emails containing attachments with CJK characters"
http://www.symantec.com/docs/TECH202463

Enterprise Vault for Domino, users are getting 'Notes error: Unknown OS error' and 'Module: EVLAUNCHDOCUMENT, Line: 76' retrieving archived emails from someone else Domino mailbox
http://www.symantec.com/docs/TECH201099 

Enterprise Vault Domino Archiving task fails with Event ID 41163 about "Error saving note: Invalid or nonexistent document"
http://www.symantec.com/docs/TECH200998 

Enterprise Vault Domino Archiving task fails with Event ID 41163 about "Error saving note: Note item not found"
http://www.symantec.com/docs/TECH200786 

Enterprise Vault for Domino, encrypted emails cannot be opened from DWA/iNotes
http://www.symantec.com/docs/TECH200999

Enterprise Vault for Domino: "Unable to properly forward multiple items (archived or not) if EV template is in use"
http://www.symantec.com/docs/TECH196136

Lotus Notes Client loses access to archived items when a Mailbox is opened within Notes that is associated to a different Enterprise Vault Site
http://www.symantec.com/docs/TECH176734 

When attempting to delete a shortcut within Domino Web Access the 'Ask User' behavior is utilized regardless of the ‘Shortcut Deletion’ setting in the Lotus Domino Desktop Policy
http://www.symantec.com/docs/TECH170053

Domino Vault Cache temporary databases EVR_*.nsf could build up the EVDG folder Data\EV and they are not removed after their usage

Duplicate Enterprise Vault hidden views could be created in Domino Mailboxes provisioned by Enterprise Vault

Event ID 41206 - Error: Illegal SMTP address: invalid.smtpaddress@

EVInstall.nsf execution log contains "WARNING: Error compiling shared actions" towards multilanguage mail templates

Mail-in Databases that are a member of a Domino Directory group and also have an alias fail to provision.

When attempting to delete a shortcut within Domino Web Access the 'Ask User' behavior is utilized regardless of the ‘Shortcut Deletion’ setting in the Lotus Domino Desktop Policy

While manually enabling multiple Domino Mailboxes for archiving, if the enable wizard encounters an error with enabling a Mailbox, attempting to continue processing the remaining Mailboxes will fail on each subsequent Mailbox.


Enterprise Vault for Microsoft SharePoint
The Enterprise Vault (EV) EVSPShortcutmanager is not processing items within the site due to a blank url for a list.
http://www.symantec.com/docs/TECH202830

Enterprise Vault (EV) is unable to archive SharePoint files if the url is blank.
http://www.symantec.com/docs/TECH202827

Sharepoint Archiving fails when a Document Library metadata field does not have a Display Name value and the archiving policy is set to archive based on metadata values.
http://www.symantec.com/docs/TECH197721


Enterprise Vault Compliance Accelerator
Unable to change the Sampling percentage of an Application or Department search to a fraction.
http://www.symantec.com/docs/TECH195951

Folder Delete permission through Monitored Employee Group assignment do not revoke properly when an individual is removed from the AD Group.
http://www.symantec.com/docs/TECH190311

Duplicate items appearing in the Review Set and Exports for Compliance Accelerator (CA) and Discovery Accelerator (DA) 9.0 and greater.
http://www.symantec.com/docs/TECH189112 



Enterprise Vault Discovery Accelerator
Custodian Manager's AD Synchronization never completes in an environment with multiple or very large Active Directory domains.
http://www.symantec.com/docs/TECH202081

Duplicate items appearing in the Review Set and Exports for Compliance Accelerator (CA) and Discovery Accelerator (DA) 9.0 and greater.
http://www.symantec.com/docs/TECH189112 

Discovery Accelerator Analytics does not enable correctly

Event ID 13360, "Arithmetic overflow occurred", error thrown attempting to apply Legal Holds in Symantec Enterprise Vault (EV) Discovery Accelerator (DA).

While searching on a large quantity of Index Volumes, the performance is extremely slow causing the User Interface to become unresponsive
http://www.symantec.com/docs/TECH156425 


Enterprise Vault Discovery Collector
Enterprise Vault Discovery Collector (EVDC) susceptibility to vulnerability CVE-2011-3192

 




Article URL http://www.symantec.com/docs/TECH147788


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