Late Breaking News for Enterprise Vault 10.0.1

Article:TECH147788  |  Created: 2011-01-10  |  Updated: 2014-08-15  |  Article URL http://www.symantec.com/docs/TECH147788
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Article Type
Technical Solution


Issue



 Enterprise Vault 10.0.4 is now available!

Symantec Corporation updates this article as new customer-related information pertaining to 10.0 becomes available. Symantec recommends that you frequently check this article for updates or subscribe to receive updates to this article.

Note: While all information (known issues, hotfixes) is listed it does not mean every issue applies to every environment. Please read the details of the issue if you feel it applies to your specific situation for complete information and suggested actions.


Solution



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Software Alerts

Enterprise Vault for File System Archiving Article
A potential for data loss can occur when the Enterprise Vault File System Archiving Agent has been upgraded from Enterprise Vault version 9.0.x to 10.0.x, or version 10.0.0 to 10.0.1 AL1325 


Hotfixes for 10.0.1

Enterprise Vault for Microsoft Exchange Article
Cumulative Client Hotfix - Symantec Enterprise Vault for Microsoft Exchange 10.0.1 Build 1187 TECH192510 
Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange 10.0.1, Build 1171, Unable to post process the watchfile items due to abnormally large backlog in Watchfile TECH191119 

 

Enterprise Vault for File System Archiving Article
Hotfix for Symantec Enterprise Vault (EV) for File System Archiving 10.0.1, Build 1137, Upgrading FSA Agent to 10.0.x, results in files being deleted from the root of C:\ drive on the file server. TECH193483 
Hotfix for Symantec Enterprise Vault (EV) 10.0 Service Pack 1 build 10.0.1.1171, FSAUtility improvements for -pm operation and tool to correct archive folder hierarchy. TECH192086 


Enterprise Vault for Lotus Domino Article
Hotfix for Symantec Enterprise Vault (EV) for Domino 10.0.1 build 1171, EVInstall.nsf provides non-localized extensions support for Norwegian and Greek languages TECH196762
Hotfix for Symantec Enterprise Vault (EV) for Lotus Domino 10.0.1, Build 1171, Event ID 41206 - Error: Illegal SMTP address: invalid.smtpaddress@ TECH188933 


Enterprise Vault Discovery Accelerator Article
Hotfix for Symantec Enterprise Vault (EV) Discovery Accelerator (DA) 10.0.1, Build 10.0.1.1069, Suspect memory leak in the AcceleratorService process during DA searches. TECH187349 



Known Issues Existing in 10.0.1:
Symantec Corporation has acknowledged that the below-mentioned issues are present in the version of the product EV 10.0. Symantec Corporation is committed to product quality and satisfied customers. Please refer to the documents listed below for additional information.
 

Enterprise Vault Article
Unable to list the contents of the whole archive. Contact your administrator. TECH222621
Event ID 7110 can occur during SIS Part validation after sparse file collections has extracted items from CAB files for re-collection. TECH216681
An EVSVR DirectoryArchives Repair operation fails to recreate an ArchiveFolder is a DVS file is missing in the folder being repaired TECH212963
The archival of .mht files may cause Event ID 6952 - error code 0x8003001d TECH211707
EVDuplicateCleaner.exe might fail with the error "ERROR: Timeout expired" TECH217769


Enterprise Vault for Microsoft Exchange Article
 Customized filter settings are unexpectedly removed from the Deleted Items folder of mailboxes on Exchange 2013 TECH223773
Enterprise Vault PST Migration may cause the Vault Admin Console to hang TECH222714
Enterprise Vault Archiving fails when encounters invalid Distribution list or Recipient MAPI attributes TECH218131
StorageOnlineOPNS Fails to Stop/Start: The RPC server is unavailable. (0x800706ba) TECH217681
No new items are added to one of more index volumes on an EV server. An error indicating that the index volume is Throttling is logged in the dtrace. TECH218009
Users are repeatedly prompted for credentials when SISParts are not available from store while attempting to retrieve an item TECH216779
EVSVR DirectoryArchives Repair cannot move savesets from duplicate to existing/recreated ArchiveFolders with 10,000 items or more. TECH216164
A Reporting role is not synchronized to Reporting Services if a security group is added to this role TECH216400
PDF attachments to signed emails (IPM.Note.SMIME.MultipartSigned) cannot be opened from a Centera partition TECH214890
Additional file types added to the Enterprise Vault (EV) registry value 'ExcludedFileTypesFromConversion' are reset. TECH214026
Mail Items with attachments that have an RMS policy applied to them do not display correctly when opened TECH213944
Searching across Enterprise Vault (EV) 32 bit indexes fails when searching across EV servers TECH212129
Large items, that are not replaced with an EV shortcut when archived, may be re-archived multiple times TECH212274
An unsupported Microsoft Outlook version has been detected TECH211528
Unable to maunally archive emails in Outlook Web Access 2010 (OWA) using Internet Explorer 10 in Compatibility Mode. TECH211197
An EVSVR DirectoryArchives Repair operation can generate "Error deleting surplus Vault record" errors TECH210128
DeleteEmptyFolders can delete the deleted items folder and it is not recreated properly by Virtual Vault TECH209814
Certain Archived Items have an Incorrect ArchivedDate and IDCheckSumHigh within the Saveset Table TECH209243
Actions taken in the Outlook Add-in are not properly recorded in the EV Audit log TECH209221
Shortcuts cannot be replied to or forwarded in Outlook 2010/2013 when Enterprise Vault is unavailable. TECH209132
Enterprise Vault (EV) migration to Amazon Simple Storage is limited to US region buckets TECH208756
Delegate searches fail to complete when email messages have been marked as private. TECH208000
Public folder restores and/or archiving intermittently stop working until EV services are restarted or the server is rebooted TECH200967
Vault Cache sync fails due to "An invalid character was found in text content" TECH154692
In certain circumstances, the Enterprise Vault (EV) Backtrace function can generated more than expected logs, which may cause drivespace issues. TECH204659
Enterprise Vault (EV) Archive Usage Limit in the Vault Administration Console (VAC) has a limit of 16GB TECH130286
Migrating Enterprise Vault (EV) data to Amazon S3 storage requires the region to be United States TECH203542
A security warning is displayed when opening Archive Explorer TECH203125
The size of the Centera Staging Area may grow when Device Level Sharing is not turned on TECH201700
Processing embedded messages with thousands of recipients can cause StorageCrawler processes to consume more CPU resources than usual TECH201628
The Indexing Collection-Service and Crawler-Service processes have a high Virtual Memory usage TECH201435
EV client creates MDC files for each additional enabled mailbox end users have access to even if the end user does not select the option to synchronize the additional mailboxes to cache TECH200200
During a Move Archive, the error "The destination saveset specifies a different Site to the source saveset.|You can't copy savesets between sites" occurs when moving an archive within the same site. TECH200877
When moving items between mailboxes without Owner permissions applied, Outlook may exit unexpectedly TECH199796
Enterprise Vault (EV) archived items are not retrieved successfully via Outlook Web Access (OWA) when the user account is hidden from Exchange Address Lists TECH199691
Event ID 41352: Index Volumes Processor - Indexing engine unreachable TECH177977
A 7110 warning is returned in Enterprise Vault (EV) indicating that An invalid SIS part was encountered while doing watch file scan. TECH199104
Outlook 2010 hangs when loading the Enterprise Vault (EV) Add-In TECH198674
The 'Store' and 'Restore' buttons for the Enterprise Vault (EV) for Mac Tool bar do not work for every other attempt. TECH198888
"Login Failure: Unknown user or bad password" when attempting to sign into the Enterprise Vault (EV) for Mac tool bar. TECH198273
Server settings migration wizard fails if indexes on the source Enterprise Vault server are at 64 bit TECH197993
Enterprise Vault Mobile Search users receive 'Access Denied' when searching an Archive that has Index Roll Over. TECH197831
Enterprise Vault for Exchange 10.0.1, Index rebuild or retrieve of archived items fail logging the error with Event ID 6882 for the Storage Crawler about 'Unable to complete retrieval request, Reason: The parameter is incorrect (0x80070057)' TECH196901
Error with the Enterprise Vault Services after an uninstall of the Enterprise Vault Client from the server TECH178024
Enterprise Vault (EV) archiving may return a 6882 error when attempting to index very large files. TECH191942
Performance of indexing may degrade over time causing a large backlog of items waiting to be indexed TECH190302
The 'View' and 'Restore' buttons are not functioning on the EV client extensions for MAC. TECH189927
Index "Verify" on x32 index volume creates an IndexMissing.log . This cause DA Search error "Some items could not be searched". TECH188799
Items stored on Hitachi Content Platform cannot be retrieved by StorageCrawler for indexing TECH188919
Items recently deleted prior to closing an Archive will not be removed from the Vault Store JournalDelete table. TECH188007
Exchange Organization named in double byte characters causes mailboxes not to be listed in the Enterprise Vault (EV) Enable Mailbox wizard TECH187868
Velocity System Reporting folder grows rapidly until disk is full TECH186160 
Outlook Add-in enables deletion of Special Folders from delegated mailboxes TECH183229 
Enterprise Vault OWA Resource Tool does not detect all Exchange Servers in the environment TECH181297 
IPM.Schedule.Meeting.* messages are archived multiple times by the Journal Task TECH181851 
The Enterprise Vault (EV) Storage Expiry report is not written if processing was ended by the schedule and did not complete. TECH180299
Export Archive Wizard aborts when it encounters a problematic saveset. TECH178916 
An Enterprise Vault EVSVR Verify DatabaseLinkages or Complete operation reports Collection records where RefCount greater than TotalCount TECH176735 
Items exist in the Vault Store database, but the associated Archive or ArchiveFolder entry is missing from EnterpriseVaultDirectory database. TECH158169
MAC OS 10.6.4 and Outlook 2011 is unable to manually archive by folder TECH165769

 

Enterprise Vault for File System Archiving Article
Enterprise vault archiving may fails to index large FSA items stored in Centera Storage and returns timeout error TECH217576
FSAUtility -pm incorrectly migrating PH that belong to other Volume / AP targets TECH212148
Users with permissions to Volume target shares are unable to access the archived content via Archive Explorer TECH212140
Browser Search fails to search SubFolders of a selected folder when the archive has a large number of folders TECH211648
New Partition wizard cannot enumerate additional Windows partitions TECH202390
Errors retrieving multiple placeholders from VNX TECH200406
Clustered File Server unresponsive in a hung state following large number of FSA Placeholder recalls. TECH196698
The Enterprise Vault (EV) File System Archiving (FSA) FSAUtility process may return a 'System.OutOfMemoryException' when using the -pm option. TECH190333
FSAUTILITY Restore and Recreate options fail TECH190038
FSA Shortcut Deletion doesn't occur during Shortcut Deletion schedule period TECH188332
File System Archiving does not process the folder structure in alpha-numerical order on Celerra TECH181932


Enterprise Vault for Lotus Domino Article
Enterprise Vault for Domino: Store and Cancel buttons do not work for Lotus Notes / IBM Notes installed on MAC OS X TECH217395
NSF Import fails with 'Domino Server is unavailable' if the target user's mailbox has been deleted TECH208870
Enterprise Vault for Domino: from Lotus Notes it is not possible to the see content of "display / conversation" when retrieving EV archived items TECH206856
Enterprise Vault for Domino: embedded attachments in Calendar and Mail item bodies cannot be opened; users are getting 'Note Item not found' TECH206075
Enterprise Vault for Domino: "from DWA/iNotes clicking the 'Delete All' button in the junk folder does not delete items as expected" TECH202591
Enterprise Vault for Domino: "from DWA/iNotes unable to properly forward or reply archived emails containing attachments with CJK characters" TECH202463
Enterprise Vault for Domino, users are getting 'Notes error: Unknown OS error' and 'Module: EVLAUNCHDOCUMENT, Line: 76' retrieving archived emails from someone else Domino mailbox TECH201099 
Enterprise Vault Domino Archiving task fails with Event ID 41163 about "Error saving note: Invalid or nonexistent document" TECH200998
Enterprise Vault Domino Archiving task fails with Event ID 41163 about "Error saving note: Note item not found" TECH200786
Enterprise Vault for Domino, encrypted emails cannot be opened from DWA/iNotes TECH200999
Enterprise Vault for Domino: "Unable to properly forward multiple items (archived or not) if EV template is in use" TECH196136
Lotus Notes Client loses access to archived items when a Mailbox is opened within Notes that is associated to a different Enterprise Vault Site TECH176734
When attempting to delete a shortcut within Domino Web Access the 'Ask User' behavior is utilized regardless of the ‘Shortcut Deletion’ setting in the Lotus Domino Desktop Policy TECH170053
Domino Vault Cache temporary databases EVR_*.nsf could build up the EVDG folder Data\EV and they are not removed after their usage TECH185043
Duplicate Enterprise Vault hidden views could be created in Domino Mailboxes provisioned by Enterprise Vault TECH184891
Event ID 41206 - Error: Illegal SMTP address: invalid.smtpaddress@ TECH183603
EVInstall.nsf execution log contains "WARNING: Error compiling shared actions" towards multilanguage mail templates TECH180755
Mail-in Databases that are a member of a Domino Directory group and also have an alias fail to provision. TECH176019
While manually enabling multiple Domino Mailboxes for archiving, if the enable wizard encounters an error with enabling a Mailbox, attempting to continue processing the remaining Mailboxes will fail on each subsequent Mailbox. TECH169452

 

Enterprise Vault for Microsoft SharePoint Article
Enterprise Vault (EV) SharePoint archiving can return an error in XML document if there is an invalid character found. TECH216682
EVSPShortcutManager is unable to recall items when the operating system and website language settings are different TECH216573
Custom site layouts in Sharepoint may not display correctly for users with Read permissions on the site TECH215239
The Enterprise Vault (EV) SharePoint task may return a Warning and not create shortcuts on certain files. TECH209911
When using EVSPShortcutManager to recall shortcuts every library in the Web Application fails with 'InsufficientPermissions (-10010)' TECH208278
The Enterprise Vault (EV) EVSPShortcutmanager is not processing items within the site due to a blank url for a list. TECH202830
Enterprise Vault (EV) is unable to archive SharePoint files if the url is blank. TECH202827
Sharepoint Archiving fails when a Document Library metadata field does not have a Display Name value and the archiving policy is set to archive based on metadata values. TECH197721

 

Enterprise Vault Compliance Accelerator Article
Unable to change the Sampling percentage of an Application or Department search to a fraction. TECH195951 
Folder Delete permission through Monitored Employee Group assignment do not revoke properly when an individual is removed from the AD Group. TECH190311 
Duplicate items appearing in the Review Set and Exports for Compliance Accelerator (CA) and Discovery Accelerator (DA) 9.0 and greater. TECH189112

  

Enterprise Vault Discovery Accelerator Article
Custodian Manager's AD Synchronization never completes in an environment with multiple or very large Active Directory domains.  TECH202081
Duplicate items appearing in the Review Set and Exports for Compliance Accelerator (CA) and Discovery Accelerator (DA) 9.0 and greater. TECH189112
Discovery Accelerator Analytics does not enable correctly TECH183390
Event ID 13360, "Arithmetic overflow occurred", error thrown attempting to apply Legal Holds in Symantec Enterprise Vault (EV) Discovery Accelerator (DA). TECH182409
While searching on a large quantity of Index Volumes, the performance is extremely slow causing the User Interface to become unresponsive TECH156425



Enterprise Vault Discovery Collector Article
Enterprise Vault Discovery Collector (EVDC) susceptibility to vulnerability CVE-2011-3192          TECH181507




Article URL http://www.symantec.com/docs/TECH147788


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