After applying RFU 9010 RMS Console fails to communicate with agent after running ./setup.sh -ip option when setup.sh -ip is run post-registration

Article:TECH148017  |  Created: 2011-01-12  |  Updated: 2012-10-19  |  Article URL http://www.symantec.com/docs/TECH148017
Article Type
Technical Solution

Product(s)

Environment

Issue



After applying RFU 9010 RMS Console fails to communicate with agent after running ./setup.sh -ip option when setup.sh -ip is run post-registration


Error



Failed to authenticate the user or launch the data collector


Environment



UNIX/Linux


Cause



The application of RFU 9010 inhibits the use of ./setup.sh -ip to be run after registration "./setup.sh a ....."


Solution



1. The release notes of rfu 9010 suggest using/adding the new option of -lip in place of the -ip option.

i.e. ./setup.sh a -lip <ipaddresstobindto>

Ex  of using this in a  script:


./setup.sh  a  <BVISip or machinename> <target description> <resource name> <password> -lip <ipaddress> -s UNX

2. Delete the registration if commincations are lost when using ./setup.sh -ip and re-register  or -

3. Run ./setup.sh -ip  before running the registration command if these two commands are scripted.




Article URL http://www.symantec.com/docs/TECH148017


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