Error selecting external IntelSCS Server. The selected Intel® AMT setup and configuration server is outdated.

Article:TECH148064  |  Created: 2011-01-13  |  Updated: 2011-01-13  |  Article URL http://www.symantec.com/docs/TECH148064
Article Type
Technical Solution


Environment

Issue



Error selecting external IntelSCS Server. The selected Intel® AMT setup and configuration server is outdated.


Error



 The selected Intel® AMT setup and configuration server is outdated.


Environment



Intel SCS 5.3.0.22.

Out of Band Management 7.0 Sp3 MR1

Symantec Management Platform 7.0 Service Pack 5


Cause



The version of the IntelSCS Server is being checked against the IntelAMT database.

The csto_servers table contains an outdated IntelSCS Server.


Solution



1. Please first perform a full backup of the IntelAMT database.

2. Run the following SQL Query to determine if there is an outdated IntelSCS Server entry in the IntelAMT database:

SELECT * FROM csto_servers

3. Delete the Outdated IntelSCS Server entry from the csto_server table in the IntelAMT database:

DELETE FROM csto_server WHERE server_name='<Place outdated IntelSCS here>'

4. Try to configure the alternative IntelSCS URL via the Symantec Management Console.

 

 




Article URL http://www.symantec.com/docs/TECH148064


Terms of use for this information are found in Legal Notices