Error selecting external IntelSCS Server. The selected Intel® AMT setup and configuration server is outdated.
| Article:TECH148064 | | | Created: 2011-01-13 | | | Updated: 2011-01-13 | | | Article URL http://www.symantec.com/docs/TECH148064 |
Problem
Error selecting external IntelSCS Server. The selected Intel® AMT setup and configuration server is outdated.
Error
The selected Intel® AMT setup and configuration server is outdated.
Environment
Intel SCS 5.3.0.22.
Out of Band Management 7.0 Sp3 MR1
Symantec Management Platform 7.0 Service Pack 5
Cause
The version of the IntelSCS Server is being checked against the IntelAMT database.
The csto_servers table contains an outdated IntelSCS Server.
Solution
1. Please first perform a full backup of the IntelAMT database.
2. Run the following SQL Query to determine if there is an outdated IntelSCS Server entry in the IntelAMT database:
SELECT * FROM csto_servers
3. Delete the Outdated IntelSCS Server entry from the csto_server table in the IntelAMT database:
DELETE FROM csto_server WHERE server_name='<Place outdated IntelSCS here>'
4. Try to configure the alternative IntelSCS URL via the Symantec Management Console.
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Article URL http://www.symantec.com/docs/TECH148064
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