Explanation of why Backup Exec 2010 R2 SP1 creates files with .out extension in the Agent Update directories
| Article:TECH148220 | | | Created: 2011-01-17 | | | Updated: 2011-01-17 | | | Article URL http://www.symantec.com/docs/TECH148220 |
Problem
After installing Backup Exec 2010 R2 (SP1) Service Pack 1 additional files with the extension .out are created in the Backup Exec installation path Agent and Agent Update folders. Example (FIGURE 1)
(FIGURE 1)

Cause
Backup Exec 2010 R2 SP1 (Service Pack 1) adds additional files to the Backup Exec Media server. These files are located in Backup Exec installation directory Agent Updates folders and have extensions of .out.
Five locations will contain the additional .out files listed below. The amount of .out files depends on the previous Backup Exec hot fixes installed prior to installing Backup Exec 2010 R2 SP1. Each file name represents a Backup Exec 2010 R2 hot fix number released before Backup Exec 2010 R2 SP1.
C:\Program Files\Symantec\Backup Exec\Agents\RAWS32\Updates
RAWS324164RHF138226.out
RAWS324164RHF140360.out
RAWS324164RHF143746.out
RAWS324164RHF143981.out
RAWS324164RHF145462.out
RAWS324164RHF146017.out
RAWS324164RHF358288.out
RAWS324164RHF358289.out
RAWS324164RHF358410.out
RAWS32Leros.out
C:\Program Files\Symantec\Backup Exec\Agents\RAWSX64\Updates
RAWSX640Leros.out
RAWSx644164RHF138226.out
RAWSx644164RHF140360.out
RAWSx644164RHF143746.out
RAWSx644164RHF143981.out
RAWSx644164RHF145462.out
RAWSx644164RHF146017.out
RAWSx644164RHF358288.out
RAWSx644164RHF358289.out
RAWSx644164RHF358410.out
C:\Program Files\Symantec\Backup Exec\Agents\SAP32\Updates
SAP0Leros.out
sapr3324164RHF138226.out
sapr3324164RHF140360.out
sapr3324164RHF143746.out
sapr3324164RHF143981.out
sapr3324164RHF145462.out
sapr3324164RHF146017.out
sapr3324164RHF358288.out
sapr3324164RHF358289.out
sapr3324164RHF358410.out
C:\Program Files\Symantec\Backup Exec\Agents\SAPX64\Updates
SAP640Leros.out
sapr3x644164RHF138226.out
sapr3x644164RHF140360.out
sapr3x644164RHF143746.out
sapr3x644164RHF143981.out
sapr3x644164RHF145462.out
sapr3x644164RHF146017.out
sapr3x644164RHF358288.out
sapr3x644164RHF358289.out
sapr3x644164RHF358410.out
C:\Program Files\Symantec\Backup Exec\Agents
ralus4164HF138226.tar.out
ralus4164HF143981.tar.out
ralus4164HF145462.tar.out
ralus4164HF146017.tar.out
ralus4164HF358289.tar.out
Solution
The .out files are present to correct hot fix and service pack patching issues.
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Article URL http://www.symantec.com/docs/TECH148220
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