Backup Exec 2010 R2 Revision 4164 Hotfix 148347

Article:TECH148347  |  Created: 2011-01-18  |  Updated: 2013-05-13  |  Article URL http://www.symantec.com/docs/TECH148347
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Technical Solution

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Problem



Backup Exec 2010 R2 Revision 4164 Hotfix 148347

 


Solution



This hotfix contains a critical fix for the Backup Exec 2010 R2 revision 4164

 

Affected versions
Backup Exec 2010 R2 revision 4164 32bit Media Servers
Backup Exec 2010 R2 revision 4164  x64bit Media Servers
Backup Exec 2010 R2 revision 4164  32bit Agent for Windows Servers
Backup Exec 2010 R2 revision 4164  x64bit Agent for Windows Servers
 
 
Prerequisites
- Administrative privileges are required to install this hotfix.
- Before installing this hotfix, Hotfix 150096 must be installed. Hotfix 150096 can be obtained here: http://www.symantec.com/docs/TECH150096
 

Post requisites
- A full backup is required after installing this hotfix.
- The IDR recovery media (the ISO created through the IDR Wizard) needs to be recreated after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.

 

 

Issue(s) resolved
- Backup of Exchange databases with GRT enabled to a Dell DL2000 device may fail with "-1022 There is a disk I/O error"
- Exchange Granular Restore Technology (GRT) restores from Disk of a Public Folders mail item will result in the error: "0xe000fe2d - The backup of the item is bad."
- The Backup Exec Remote Agent service crashes when attempting to open a selection list in an environment that is migrating from Exchange 2003 to 2010.
- Microsoft Exchange Database Backup Fails with V-79-57344-915 -528 The current log file is missing
- Document library named 'Forms' created under a subsite in SharePoint 2007 does not show up in the Granular Recovery Technology (GRT) based restore selections
- Restore of Sharepoint 2010 Web Analytics Databases fails with "An error occurred while connecting the restored databases to the Microsoft SharePoint Portal Server farm. The portal was not restored."
- Restore of documents from a GRT enabled backup of Sharepoint Services 2.0 fails with The directory or file was not found, or could not be accessed.
- A Duplicate Backup job of a Sharepoint Content Database hangs at the 'Updating Catalogs' Stage
- The restore of a Sharepoint 2010 Search Service Application takes an excessive amount of time
- Search engine does not work after recovery of SharePoint Server 2010
- A GRT Restore of Exchange data from tape fails with: Unable to attach to \\servername\Microsoft Information Store\First Storage Group. (UMI Code) - The resource could not be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent.
- During a GRT restore of Exchange 2010 data from a tape device the job may hang in a status of "Staging" until the job is canceled
- Redirected restore to Path of Exchange 2007 or Exchange 2010 databases fails if the original database location drive letter does not exist on the target server.
- Granular Recovery Technology (GRT) enabled backups of Exchange 2010 databases fail with error "An error occurred while connecting to the remote agent to the BE media server"
- Beremote would crash when restoring Application Service Proxies of SharePoint Server 2010
- Unable to add or select a Sharepoint 2010 Foundation Farm for backup in Backup Exec 2010 R2, with error "None of the Web servers for the specified server farm could be accessed".
- Restoring the SharePoint 2010 State Services Service Database fails with error 'An error occurred while connecting the restored databases'
- When restoring Search Service Application, related proxy is not created automatically
- Restore of State Service Proxy would fail with connection to the restore target has been lost

 

Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Agent for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents.
http://www.symantec.com/docs/TECH58186

Uninstalling this hotfix
This hotfix can be uninstalled. For steps on how to uninstall a Backup Exec hotfix, refer to this technote http://www.symantec.com/docs/TECH58187

 

File Information
The date and times listed below are in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

 

Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default) 

File Name File Version File Size File Date File Time
\License Assessment Tool\bestdutl.dll 13.0.4164.114 153,456 3/3/2011 14:06:56
\bedsadgran.dll 13.0.4164.114 1,111,408 3/3/2011 14:06:28
\BEDSMBox.dll 13.0.4164.114 567,152 3/3/2011 14:05:48
\bedssps2.dll 13.0.4164.114 1,461,616 3/3/2011 14:06:20
\bedssps3.dll 13.0.4164.114 1,419,120 3/3/2011 14:06:20
\bedsxese.dll 13.0.4164.114 745,840 3/3/2011 14:05:44
\bengine.exe 13.0.4164.114 6,568,816 3/3/2011 14:08:38
\bespsreq.dll 13.0.4164.114 60,784 3/3/2011 14:06:08
\bespsreq3.dll 13.0.4164.114 54,640 3/3/2011 14:06:10
\bestdutl.dll 13.0.4164.114 153,456 3/3/2011 14:06:56
\EDBProv.dll 13.0.4164.114 584,048 3/3/2011 14:05:48
\ndmpsrvr.dll 13.0.4164.114 2,654,064 3/3/2011 14:07:02
\pvlsvr.exe 13.0.4164.114 1,838,960 3/3/2011 14:03:22
\SPSManagedWrapperHelper.dll 12.0.266.0 173,424 2/18/2011 16:22:38
\SPSWrapperV3.exe 12.0.266.0 168,304 2/18/2011 16:23:00
\Agents\RAWS32\Install\BEOps.dll 13.0.4164.508 1,423,216 3/1/2011 19:47:34
\Agents\RAWSX64\Install\BEOps.dll 13.0.4164.508 2,307,440 3/2/2011 16:49:08
\Backup Exec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\BEOps.dll 13.0.4164.508 1,423,216 3/1/2011 19:47:34
\Backup Exec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\BeSeqDlgs.dll 13.0.4164.508 1,701,232 3/1/2011 19:28:34
\Backup Exec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\DE\BeSeqDlgs.resources.dll 13.0.4164.508 460,144 3/1/2011 20:13:30
\Backup Exec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\ES\BeSeqDlgs.resources.dll 13.0.4164.508 435,568 3/1/2011 20:14:08
\Backup Exec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\FR\BeSeqDlgs.resources.dll 13.0.4164.508 451,952 3/1/2011 20:13:50
\Backup Exec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\IT\BeSeqDlgs.resources.dll 13.0.4164.508 423,280 3/1/2011 20:14:26
\Backup Exec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\JA\BeSeqDlgs.resources.dll 13.0.4164.508 484,720 3/1/2011 20:14:46
\Backup Exec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\KO\BeSeqDlgs.resources.dll 13.0.4164.508 410,992 3/1/2011 20:15:28
\Backup Exec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\PT\BeSeqDlgs.resources.dll 13.0.4164.508 423,280 3/1/2011 20:16:06
\Backup Exec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\RU\BeSeqDlgs.resources.dll 13.0.4164.508 558,448 3/1/2011 20:16:26
\Backup Exec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\ZH-CHS\BeSeqDlgs.resources.dll 13.0.4164.508 353,648 3/1/2011 20:15:08
\Backup Exec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\ZH-CHT\BeSeqDlgs.resources.dll 13.0.4164.508 361,840 3/1/2011 20:15:48
\Agents\RAWS32\Updates\RAWS324164RHF148347.msp   12,399,104 3/3/2011 22:30:16
\Agents\RAWSX64\Updates\RAWSx644164RHF148347.msp   17,489,920 3/3/2011 22:51:10
\Agents\SAP32\Updates\sapr3324164RHF148347.msp   7,815,680 3/3/2011 17:11:12
\Agents\SAPX64\Updates\sapr3x644164RHF148347.msp   11,276,288 3/3/2011 19:02:36


Backup Exec x64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

 

File Name File Version File Size File Date File Time
\License Assessment Tool\bestdutl.dll 13.0.4164.114 153,456 3/3/2011 14:06:56
\x86\bestdutl.dll 13.0.4164.114 153,456 3/3/2011 14:06:56
\x86\EDBProv.dll 13.0.4164.114 584,048 3/3/2011 14:05:48
\bedsadgran.dll 13.0.4164.114 1,660,272 3/3/2011 14:50:06
\bedsmbox.dll 13.0.4164.114 768,368 3/3/2011 14:49:04
\bedssps2.dll 13.0.4164.114 2,474,864 3/3/2011 14:49:50
\bedssps3.dll 13.0.4164.114 2,426,224 3/3/2011 14:49:50
\bedsxese.dll 13.0.4164.114 912,240 3/3/2011 14:48:52
\bengine.exe 13.0.4164.114 10,829,680 3/3/2011 14:52:18
\bespsreq.dll 13.0.4164.114 74,608 3/3/2011 14:49:38
\bespsreq3.dll 13.0.4164.114 65,904 3/3/2011 14:49:40
\bestdutl.dll 13.0.4164.114 186,224 3/3/2011 14:50:54
\edbprov.dll 13.0.4164.114 958,832 3/3/2011 14:49:04
\ManagedRemSrv.dll 13.0.4164.114 107,888 3/3/2011 14:59:18
\monad.exe 13.0.4164.114 86,384 3/3/2011 14:48:56
\ndmpsrvr.dll 13.0.4164.114 4,300,656 3/3/2011 14:50:46
\pvlsvr.exe 13.0.4164.114 2,491,760 3/3/2011 14:45:10
\remmanagedproxy.dll 13.0.4164.114 34,160 3/3/2011 14:59:06
\SPSManagedWrapperHelper.dll 12.0.266.0 173,424 2/18/2011 16:20:42
\SPSWrapperV3.exe 12.0.266.0 172,400 2/18/2011 16:21:04
\SPSWrapperV4.exe 12.0.266.0 176,496 2/18/2011 16:21:46
\Agents\RAWS32\Install\BEOps.dll 13.0.4164.508 1,423,216 3/1/2011 19:47:34
\Agents\RAWSX64\Install\BEOps.dll 13.0.4164.508 2,307,440 3/2/2011 16:49:08
\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\BEOps.dll 13.0.4164.508 2,307,440 3/2/2011 16:49:08
\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\BeSeqDlgs.dll 13.0.4164.508 1,590,640 3/2/2011 17:33:14
\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\DE\BeSeqDlgs.resources.dll 13.0.4164.508 460,144 3/1/2011 20:13:30
\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\ES\BeSeqDlgs.resources.dll 13.0.4164.508 435,568 3/1/2011 20:14:08
\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\FR\BeSeqDlgs.resources.dll 13.0.4164.508 451,952 3/1/2011 20:13:50
\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\IT\BeSeqDlgs.resources.dll 13.0.4164.508 423,280 3/1/2011 20:14:26
\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\JA\BeSeqDlgs.resources.dll 13.0.4164.508 484,720 3/1/2011 20:14:46
\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\KO\BeSeqDlgs.resources.dll 13.0.4164.508 410,992 3/1/2011 20:15:28
\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\PT\BeSeqDlgs.resources.dll 13.0.4164.508 423,280 3/1/2011 20:16:06
\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\RU\BeSeqDlgs.resources.dll 13.0.4164.508 558,448 3/1/2011 20:16:26
\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\ZH-CHS\BeSeqDlgs.resources.dll 13.0.4164.508 353,648 3/1/2011 20:15:08
\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\ZH-CHT\BeSeqDlgs.resources.dll 13.0.4164.508 361,840 3/1/2011 20:15:48
\Agents\RAWS32\Updates\RAWS324164RHF148347.msp   12,399,104 3/3/2011 22:30:16
\Agents\RAWSX64\Updates\RAWSx644164RHF148347.msp   17,489,920 3/3/2011 22:51:10
\Agents\SAP32\Updates\sapr3324164RHF148347.msp   7,815,680 3/3/2011 17:11:12
\Agents\SAPX64\Updates\sapr3x644164RHF148347.msp   11,276,288 3/3/2011 19:02:36
\SPSManagedWrapperHelper4.dll 12.0.266.0 267,632 2/18/2011 16:21:26

Backup Exec 32bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

 

File Name File Version File Size File Date File Time
\raws\bedsadgran.dll 13.0.4164.114 1,111,408 3/3/2011 14:06:28
\raws\BEDSMBox.dll 13.0.4164.114 567,152 3/3/2011 14:05:48
\raws\bedssps2.dll 13.0.4164.114 1,461,616 3/3/2011 14:06:20
\raws\bedssps3.dll 13.0.4164.114 1,419,120 3/3/2011 14:06:20
\raws\bedsxese.dll 13.0.4164.114 745,840 3/3/2011 14:05:44
\raws\bespsreq.dll 13.0.4164.114 60,784 3/3/2011 14:06:08
\raws\bespsreq3.dll 13.0.4164.114 54,640 3/3/2011 14:06:10
\raws\bestdutl.dll 13.0.4164.114 153,456 3/3/2011 14:06:56
\raws\EDBProv.dll 13.0.4164.114 584,048 3/3/2011 14:05:48
\raws\ndmpsrvr.dll 13.0.4164.114 2,654,064 3/3/2011 14:07:02
\raws\SPSManagedWrapperHelper.dll 12.0.266.0 173,424 2/18/2011 16:22:38
\raws\SPSWrapperV3.exe 12.0.266.0 168,304 2/18/2011 16:23:00
\raws\VSS Provider\bestdutl.dll 13.0.4164.114 153,456 3/3/2011 14:06:56
\Installer\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\BEOps.dll 13.0.4164.508 1,423,216 3/1/2011 19:47:34

 

Backup Exec x64bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default) 

File Name File Version File Size File Date File Time
\raws\bedsadgran.dll 13.0.4164.114 1,660,272 3/3/2011 17:50:06
\raws\bedsmbox.dll 13.0.4164.114 768,368 3/3/2011 17:49:04
\raws\bedssps2.dll 13.0.4164.114 2,474,864 3/3/2011 17:49:50
\raws\bedssps3.dll 13.0.4164.114 2,426,224 3/3/2011 17:49:50
\raws\bedsxese.dll 13.0.4164.114 912,240 3/3/2011 17:48:52
\raws\bespsreq.dll 13.0.4164.114 74,608 3/3/2011 17:49:38
\raws\bespsreq3.dll 13.0.4164.114 65,904 3/3/2011 17:49:40
\raws\bestdutl.dll 13.0.4164.114 186,224 3/3/2011 17:50:54
\raws\edbprov.dll 13.0.4164.114 958,832 3/3/2011 17:49:04
\raws\ManagedRemSrv.dll 13.0.4164.114 107,888 3/3/2011 17:59:18
\raws\monad.exe 13.0.4164.114 86,384 3/3/2011 17:48:56
\raws\ndmpsrvr.dll 13.0.4164.114 4,300,656 3/3/2011 17:50:46
\raws\remmanagedproxy.dll 13.0.4164.114 34,160 3/3/2011 17:59:06
\raws\SPSManagedWrapperHelper.dll 12.0.266.0 173,424 2/18/2011 19:20:42
\raws\SPSWrapperV3.exe 12.0.266.0 172,400 2/18/2011 19:21:04
\raws\SPSWrapperV4.exe 12.0.266.0 176,496 2/18/2011 19:21:46
\raws\VSS Provider\bestdutl.dll 13.0.4164.114 186,224 3/3/2011 17:50:54
\raws\x86\bestdutl.dll 13.0.4164.114 153,456 3/3/2011 17:06:56
\raws\x86\EDBProv.dll 13.0.4164.114 584,048 3/3/2011 17:05:48
\Installer\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\BEOps.dll 13.0.4164.508 2,307,440 3/2/2011 19:49:08
\raws\SPSManagedWrapperHelper4.dll 12.0.266.0 267,632 2/18/2011 19:21:26

 

 


Attachments

Backup Exec 2010 R2 Revision 4164 Hotfix 148347 32bit
be4164R148347_32bit.exe (53.1 MBytes)
Backup Exec 2010 R2 Revision 4164 Hotfix 148347 64bit
be4164R148347_x64bit.exe (56.5 MBytes)


Supplemental Materials

SourceUMI
ValueV-373-01014
Description

Backup Exec 2010 R2 Revision 4164 Hotfix 148347

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