Exchange backup fails with 0xe00094a1 - The evaluation period for Backup Exec or for an agent or option cannot be validated. You must enter a license key to continue.

Article:TECH148385  |  Created: 2011-01-18  |  Updated: 2012-12-27  |  Article URL http://www.symantec.com/docs/TECH148385
Article Type
Technical Solution



Issue



Backup jobs fail with the error "The evaluation period for Backup Exec or for an agent or option cannot be validated. You must enter a license key to continue" in Backup Exec for Windows Servers.

 


Error



Final error: 0xe00094a1 - The evaluation period for Backup Exec or for an agent or option cannot be validated. You must enter a license key to continue.
Final error category: Job Errors
For additional information regarding this error refer to link V-79-57344-38049
 
Writer name: Microsoft Exchange Replica Writer, Writer ID: Last error: The VSS Writer failed but the operation can be retried.


Cause



1) The backup job log displays the following error when the evaluation period for a Backup Exec Agent or Option cannot be validated for some reason.

2) If any database copy is inconsistent or if the database health check failed this error could be generated.

Because of the database being in inconsistent state, replication may also fail within the DAG and the following Event ID will be generated. (Event ID : 4113)

 On the Exchange Management Console the database copy would appear as failed.


Solution



1) Make sure that the Agent for Microsoft Exchange license is installed.

2) Database maintenance needs to be performed for the unhealthy database using eseutil and isinteg.

Reference:

http://technet.microsoft.com/en-us/library/aa996953(EXCHG.65).aspx

http://support.microsoft.com/kb/823167

Once the database is in a healthy state, the backup should be successful.

 

 


Supplemental Materials

SourceUMI
ValueV-79-57344-38049
Description

0xe00094a1 - The evaluation period for Backup Exec or for an agent or option cannot be validated. You must enter a license key to continue.


SourceEvent ID
Value4113
Description

Error: Passive copy 'High capacity storage groups\' is not up according to clustering




Article URL http://www.symantec.com/docs/TECH148385


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