Caution: Once you have started to decrypt a disk or partition using a recovery disc or diskette, do not stop the decryption process. Depending on the size of the disk being decrypted, this process can take a long time. A faster way to decrypt the drive is to use another system that has the same version of PGP Desktop installed on it.
Warning: When performing PGP Whole Disk recovery, please confirm you are using the correct recovery CD for your version of PGP Desktop.
Note that recovery disks work only with the version of PGP Desktop that created the recovery disk. For example, if you attempt to use a 9.0.x recovery disk to decrypt a disk protected with PGP Whole Disk Encryption 9.5 software, any data on the PGP Whole Disk Encrypted 9.5 disk will be unrecoverable.
Burn the Recovery bootg. iso file to a CD-ROM as a bootable disk. The Recovery disk must be created as a bootable disk to perform recovery of the system.
Recovery Disks for versions of PGP Desktop for Windows 9.0 - 9.7 are available on the following article. www.symantec.com/docs/TECH156339