PGP Desktop does not synchronize keys to PGP Universal Server when expected

Article:TECH149015  |  Created: 2007-05-08  |  Updated: 2012-10-31  |  Article URL http://www.symantec.com/docs/TECH149015
Article Type
Technical Solution


Issue



Although PGP Desktop is configured to automatically synchronize keys with servers, keys are not synchronized with PGP Universal Server when expected.

 


Cause



 
 


Solution



Workaround

Although synchronization does not occur immediately after users make changes to their keys, it does occur when PGP services are started. Thus, the simple workaround is to stop and restart PGP services. Before completing the following steps, make sure your email client application is closed.

 

  1. Click the PGP Tray icon, then click Stop PGP Services or Exit PGP Services.
  2. Click Yes on the PGP Alert:
  3. To restart PGP services, simply click Start > (All) Programs > Startup > PGPtray.exe.


 



Legacy ID



732


Article URL http://www.symantec.com/docs/TECH149015


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