PGP Whole Disk Encryption Monitoring

Article:TECH149067  |  Created: 2007-10-24  |  Updated: 2012-02-01  |  Article URL
Article Type
Technical Solution


Beginning with PGP Universal Server 2.7, the server provides significantly expanded reporting on PGP Whole Disk Encryption usage on client systems for internal users.

Internal users are defined as email users from managed domains. Internal users are created automatically by your PGP Universal Server when those internal users interact with the mail server.

The list on the Internal Users card shows all of the internal users that are part of the SMSA created by the PGP Universal Server. It lists their Name, Primary Email address, key mode and size, the user group policy that applies to them, the last time they sent or received a message, key recovery information, and it lets you delete a user or export their key.



The Whole Disk Encryption tab lists encrypted device data. Information is grouped by computer, then by device, then by partition. You can also see any whole disk recovery tokens associated with encrypted devices, their status, and actions you can take.

The Whole Disk Encryption tab displays the following information:


  • Computer: The name of the computer associated with the encrypted device. A single computer can have multiple associated encrypted devices.
  • Device ID: The ID for the encrypted device. A single encrypted device can have multiple encrypted partitions.
  • Common Name: The type of device encrypted; for example, the brand and model of the device.
  • Partition: The encrypted device partition.
  • Size: The size of the encrypted device.
  • Type: Whether the device is fixed or removable.
  • Last Seen: Date of the most recent event occurring on the device.
  • Status: Encryption status, including encrypting and decrypting, as well as login failures.
  • Client: The version number of the PGP Whole Disk Encryption client software used to encrypt the all devices associated with a computer.
  • WDRT: Whole disk recovery tokens. Click the whole disk recovery token icon to see details.

Use the following steps for details on all the encrypted devices associated with a computer.


  1. Open the PGP Universal Server administrative interface.
  2. Click the Users tab and select Internal. The Internal Users dialog is displayed.
  3. Click on the name of a user and select the Whole Disk Encryption tab.

    The dialog shows all encrypted devices, as well as login failures for each encrypted partition.

  4. Click OK to close the dialog.

The status of encrypted disks are displayed on the System Overview screen of the PGP Universal Server.

The System Overview screen is the first screen you see when you log on to PGP Universal Server. You can also view it from the Reporting>Overview tab.

To obtain the status of encrypted disks, select the Whole Disk Encryption tab within the System Graphs section of the System Overview.


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