Restoring PGP Universal Server Backups larger than 2GB
|Article:TECH149146|||||Created: 2008-04-23|||||Updated: 2012-08-14|||||Article URL http://www.symantec.com/docs/TECH149146|
Due to an limitation of Apache, it is not possible to restore backups of 2GB or greater using the PGP Universal Server administrative interface. To restore backups larger than 2GB requires accessing the server from the command-line. Restoring a backup greater than 2GB in size requires you to access the PGP Universal Server via the command line.
To restore a backup larger than 2GB:
- Connect to the server using WinSCP.
- Browse to /var/lib/ovid/backups/.
- Copy the most current backup file using WinSCP from the PGP Universal Server to a network drive or other location.
- Export the Organization Key of the server from the PGP Universal administrative interface. (Full keypair with no passphrase)
- Install the PGP Universal Server from the .iso image.
- Import the SSH key to the server.
- Import the Organization key to the server.
- Connect to the server with WinSCP and copy the backup to the /var/lib/ovid/backups/ directory on the server.
- Access the server via SSH.
- Run pgpbackup --restore <backupfile.pgp> --key <orgkeyfile.asc>
- Restart tomcat using the command: #pgpsysconf --restart tomcat
NOTE: Accessing the PGP Universal Server command line for read-only purposes (such as to view settings, services, logs, processes, disk space, query the database, etc) is supported. However, performing configuration modifications or customizations via the command line may void your Symantec Support agreement unless the following procedures are followed.
Any changes made to the PGP Universal Server via the command line must be:
- Authorized in writing by Symantec Technical Support or published as an approved and documented process on the Symantec Knowledge Base.
- Implemented by a Symantec Partner, reseller or Symantec Technical Support.
- Summarized and documented in a text file in /var/lib/ovid/customization on the PGP Universal Server itself
Changes made through the command line may not persist through reboots and may be incompatible with future releases. Symantec Technical Support may also require reverting any custom configurations on the PGP Universal Server back to a default state when troubleshooting new issues.
Article URL http://www.symantec.com/docs/TECH149146