Install Notes for VMWare Tools for PGP Universal Server 2.8 and 2.9 (EOL Product)

Article:TECH149163  |  Created: 2008-05-27  |  Updated: 2013-04-29  |  Article URL http://www.symantec.com/docs/TECH149163
Article Type
Technical Solution


Issue



Notice: This article is left around for archival purposes. This is for an End of Life version of the product which is no longer supported by Symantec Corporation as of April 1st 2012. Please contact Symantec Technical Support for assistance or upgrade to a current version of Symantec Encryption Desktop (formerly PGP Desktop) for Windows. For more information on when Symantec stopped supporting a particular legacy PGP version please refer to TECH143377.
 


Installing VMware Tools for the PGP Universal Server requires accessing the server via the command-line.

Accessing the PGP Universal Server command line for read-only purposes (such as to view settings, services, logs, processes, disk space, query the database, etc) is supported. However, performing configuration modifications or customizations via the command line may void your Symantec Support agreement unless the following procedures are followed.

Any changes made to the PGP Universal Server via the command line must be:  

  • Authorized in writing by Symantec Technical Support or published as an approved and documented process on the Symantec Knowledge Base.
  • Implemented by a Symantec Partner, reseller or Symantec Technical Support.
  • Summarized and documented in a text file in /var/lib/ovid/customization on the PGP Universal Server itself.


Changes made through the command line may not persist through reboots and may be incompatible with future releases. Symantec Technical Support may also require reverting any custom configurations on the PGP Universal Server back to a default state when troubleshooting new issues.

 

 


Solution




This article details how to install VMware Tools for PGP Universal Server.

 

Note: This article applies to PGP Universal Server 2.8.x and above.


 

PGP Universal Server 2.8.x

PGP Universal Server 2.8.x includes the rpm file: pgppackage-vmware-2.8.1-2pgp RPM package with support for VMware Tools on VMware ESX 3.0.x servers.

This package installs a single file:

/usr/share/vmware-tools/vmware-tools-3.0-PGP2.8.1.i386.rpm

Additional details:

The following kernel modules are installed:

 

  • /lib/modules/2.6.18-1.2869/misc/vmhgfs.o
  • /lib/modules/2.6.18-1.2869/misc/vmmemctl.o
  • /lib/modules/2.6.18-1.2869/misc/vmxnet.o


Installation Notes:

When installing VMware Tools for ESX 3.0.x, the rpm would need to be installed using the following command:

'rpm i -nodeps vmware-tools-3.0-PGP2.8.1.i386.rpm'

The successful installation of VMware Tools can be verified by running the command:

vmware-guestd -cmd vmx.set_option synctime 0 1

 

Note: This rpm should be installed using the -i option and not the update option.

If the update option is used, the original pgppackage-vmware rpm is erased.


 

PGP Universal Server 2.9.x

PGP Universal Server 2.9.x includes the rpm file: pgppackage-vmware-2.9.0-5pgp.i386.rpm with support for VMWare Tools on VMware ESX 3.0.x and VMWare ESX 3.5.x servers.

This package installs the following files:

/usr/share/vmware-tools/vmware-tools-3.0-PGP2.9.0-i386.rpm
/usr/share/vmware-tools/vmware-tools-3.5-PGP2.9.0-i386.rpm

VMware Tools for PGP Universal 2.9.x (VMWare ESX 3.0.x)

Additional details:

Along with several other files, the following kernel modules are installed:

 

  • /lib/modules/2.6.18-1.2869.fc8/misc/vmhgfs.o
  • /lib/modules/2.6.18-1.2869.fc8/misc/vmmemctl.o
  • /lib/modules/2.6.18-1.2869.fc8/misc/vmxnet.o


VMware Tools for PGP Universal 2.9.X (VMWare ESX 3.5.x)

Additional details:

Along with several other files, the following kernel modules are installed:

 

  • /lib/modules/2.6.18-1.2869.fc8/misc/vmblock.o
  • /lib/modules/2.6.18-1.2869.fc8/misc/vmhgfs.o
  • /lib/modules/2.6.18-1.2869.fc8/misc/vmmemctl.o
  • /lib/modules/2.6.18-1.2869.fc8/misc/vmxnet.o


Installation Notes:

1. For a fresh install of Universal 2.9.X, depending on the VMWare server version, the appropriate rpm should be installed using the command:

'rpm i -nodeps '

Additional details:

Proper installation of vmware-tools can be verified by running the command:

vmware-guestd -cmd vmx.set_option synctime 0 1

 

Note: This rpm should be installed using the '-i' option and not the update option.

If the update option is used, the original pgppackage-vmware rp erased.



2. When upgrading a PGP Universal Server from version 2.8.x to 2.9.x, erase any installed VMware Tools rpm before installing the new VMware Tools rpm. Use the following commands to erase (remove) and then install the rpm for VMware Tools.

rpm -e vmware-tools-3.0-PGP2.8.1
rpm -i vmware-tools-3.0-PGP2.9.0.i386.rpm

3. When upgrading from VMware ESX 3.0 to 3.5, erase any installed VMware Tools rpm before installing the new VMware Tools rpm. Use the following commands to erase (remove) and then install the rpm for VMware Tools.

rpm -e vmware-tools-3.0-PGP2.8.1
rpm -i vmware-tools-3.5-PGP2.9.0.i386.rpm

4. If the PGP Universal Server and the VMWare ESX Server are being upgraded at the same time, then any installed VMware Tools rpm must be erased and the appropriate new VMware Tools rpm must be installed.
 

Accessing the PGP Universal Server command line for read-only purposes (such as to view settings, services, logs, processes, disk space, query the database, etc) is supported. However, performing configuration modifications or customizations via the command line may void your PGP Support agreement unless the following procedures are followed.

 




Legacy ID



971


Article URL http://www.symantec.com/docs/TECH149163


Terms of use for this information are found in Legal Notices