How to change/update the SSO passphrase over the PGP WDE command line, if it has not synched with the PGP Bootguard.

Article:TECH149263  |  Created: 2009-01-26  |  Updated: 2014-05-15  |  Article URL http://www.symantec.com/docs/TECH149263
Article Type
Technical Solution


Issue



After changing your Windows password, the password is not synchronized with the PGP WDE Single Sign-On feature of PGP Desktop. The user is required to use their old passphrase to authenticate with the PGP BootGuard and then use their new Windows password to log into Windows.


Solution



If your Windows password has not synchronized with your PGP BootGuard passphrase, you can synchronize your new Windows password with the PGP BootGuard passphrase using the pgpwde tool.

To use the pgpwde tool:

Windows XP

  1. Click Start>Run.
  2. Type cmd in the Open field and click OK.
  3. Change to the Program Files\PGP Corporation\PGP Desktop directory.

    • Type the following at the command prompt (non-domain):

      pgpwde --change-passphrase --disk 0 --user username --passphrase 'yourpassphrase' --new-passphrase 'yournewpassphrase'
    • Type the following at the command prompt (domain):

      pgpwde --change-passphrase --disk 0 --user username --domain 'domainname' --passphrase 'yourpassphrase' --new-passphrase 'yournewpassphrase'
       
  4. Press Enter.
     

Windows Vista & Windows 7 32-bit

  1. Click Start>Run.
  2. Type cmd in the Start Search field.
  3. Click cmd from the list of Programs.
  4. Change to the Program Files\PGP Corporation\PGP Desktop directory.

    • Type the following at the command prompt (non-domain):

      pgpwde --change-passphrase --disk 0 --user username --passphrase 'yourpassphrase' --new-passphrase 'yournewpassphrase'
    • Type the following at the command prompt (domain):

      pgpwde --change-passphrase --disk 0 --user username --domain 'domainname' --passphrase 'yourpassphrase' --new-passphrase 'yournewpassphrase'
       
  5. Press Enter.
     

Windows Vista & Windows 7 64-bit 

  1. Click Start>Run.
  2. Type cmd in the Start Search field.
  3. Click cmd from the list of Programs.
  4. Change to the Program Files (x86)\PGP Corporation\PGP Desktop directory.

    • Type the following at the command prompt (non-domain):

      pgpwde --change-passphrase --disk 0 --user username --passphrase 'yourpassphrase' --new-passphrase 'yournewpassphrase'
    • Type the following at the command prompt (domain):

      pgpwde --change-passphrase --disk 0 --user username --domain 'domainname' --passphrase 'yourpassphrase' --new-passphrase 'yournewpassphrase'
       
  5. Press Enter.

 Your PGP WDE passphrase is synchronized with your new Windows password.

 

 



Legacy ID



1140


Article URL http://www.symantec.com/docs/TECH149263


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