Defining a Network share for PGP Whole Disk Encryption Workgroup Edition

Article:TECH149318  |  Created: 2009-03-10  |  Updated: 2011-02-06  |  Article URL http://www.symantec.com/docs/TECH149318
Article Type
Technical Solution


Issue




This article details the steps in setting up a network share for logging and WDRT storage for the PGP Whole Disk Encryption Controller.


Solution




To store logging information and Whole Disk Recovery Tokens (WDRT) for the PGP Whole Disk Encryption deployment, you must create a share on your network to store this data. The share must be accessible by all installations of the deployment. The share, and server hosting it, should be Common Internet File System (CIFS) compliant.

After deploying the PGP Whole Disk Encryption .MSI file with the embedded location of the shared folder, a folder is created for each computer named with the following format: machine name-machine guid. This folder contains all logging information and WDRTs for all devices associated with the computer.

If you want to change this shared folder location or credentials to access it after deploying PGP Whole Disk Encryption, you must create a new .MSI file with the new location embedded, and use it to re-deploy the product.

Defining the Shared Folder Location for Storing Logs and WDRTs

  1. Create a shared folder on a server or network drive that is accessible from all intended installations of the PGP Whole Disk Encryption clients.
  2. Launch PGP Whole Disk Encryption Controller.
  3. Click Change next to Administrator Options. The Administrator Options dialog box appears.
  4. Type the path to the shared folder in Network Path. (For example, 'smb://user:password@server/share').

    Note: The credentials used in the path must have write access to the shared folder.

  5. Click Finish.
Until you change this location, the location is embedded into any .MSI files created with PGP Whole Disk Encryption Controller. When the product is installed on a computer with the .MSI file, a folder for that computer is created within the shared folder. The WDRTs and logs are stored in this folder.



Legacy ID



1247


Article URL http://www.symantec.com/docs/TECH149318


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