Viewing PGP WDE Event Information on the PGP Whole Disk Encryption Controller

Article:TECH149322  |  Created: 2009-03-12  |  Updated: 2012-01-30  |  Article URL http://www.symantec.com/docs/TECH149322
Article Type
Technical Solution


Issue



When you launch PGP Whole Disk Encryption Controller, it retrieves information from the shared folder and displays (on the Reporting tab) how many systems have sent a WDRT to the shared folder. The existence of a WDRT is an indicator that initial encryption has begun or completed.

 


Solution




 

Note: If you are using multiple shared folders in your environment for this purpose, you can only view this information from one shared folder at a time. Simply change the location of the shared folder on the Administrator Options dialog box, and the summary information reflects the new location.


For the most detailed and recent information, see the log files for the specific system in the shared folder.

To view the most recent encryption events and status:

 

  1. Go to the computer's folder in the shared folder used for WDRTs and log files.

     
  2. Open the most recent XML log file in the folder for the most recent information (for example the most recent date and time encryption completed).

     
  3. Close the file.


Legacy ID



1252


Article URL http://www.symantec.com/docs/TECH149322


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