PGP Whole Disk Encryption Error Message: Cannot Commit to Disk
|Article:TECH149372|||||Created: 2009-04-03|||||Updated: 2011-02-05|||||Article URL http://www.symantec.com/docs/TECH149372|
When attempting to perform PGP Whole Disk Encryption, you receive the error Cannot commit to disk.
This error can occur when attempting to encrypt a disk with PGP Desktop 9.8.3 on Windows XP SP3. Windows XP Service Pack 3 is supported on versions of PGP Desktop 9.9.x and above. To use PGP Desktop on a system with Windows Service Pack 3, you must upgrade PGP Desktop.
To upgrade PGP Desktop:
- Uninstall PGP Desktop.
- Reboot the computer.
- Delete the PGP Corporation folder with the following directory: C:\Documents and Settings\%USERNAME%\Application Data\
- Download the most recent version to PGP Desktop using the link in your order confirmation email.
- Install PGP Desktop and authorize the license.
Article URL http://www.symantec.com/docs/TECH149372