License number not valid - PGP Desktop 10

Article:TECH149484  |  Created: 2009-07-23  |  Updated: 2011-02-09  |  Article URL
Article Type
Technical Solution


This article describes how to resolve a License Number Not Valid error when authorizing a PGP Desktop license.



This error indicates that the license number is not being entered correctly, is not a valid license number for the version of PGP you are running, or the license number has expired.

For PGP Desktop 10.1.x and newer licenses or if you have received a new license, you must use Authorized User for the Name and Authorized Company for the Organization

If you need additional assistance on licensing PGP Desktop, contact Symantec Customer Care by phone at the numbers below.
Worldwide Support Phone Numbers
International: 407-357-7600
United States & Canada: +1 800 342 0652 or 407 357 7600
United Kingdom: 44 (0) 870 606 6000
France: 33 (0) 155 69 50 70
Germany: 49 (0) 69 95 08 62 93

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