File cannot be installed because the file is not compatible

Article:TECH149656  |  Created: 2009-12-07  |  Updated: 2012-02-03  |  Article URL http://www.symantec.com/docs/TECH149656
Article Type
Technical Solution


Issue



When attempting to install PGP Mobile on your Windows Mobile device, you receive the error:

File cannot be installed because the file is not compatible

 


Solution




This error occurs on Windows Mobile devices using a Windows Mobile Standard version. PGP Mobile is supported on Windows Mobile Professional only. PGP Mobile is supported on the following operating systems and devices:

 

  • Windows Mobile Professional Edition 6.0
  • Windows Mobile Professional Edition 6.1


Legacy ID



1813


Article URL http://www.symantec.com/docs/TECH149656


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