Single Sign-On not working after Upgrading PGP Desktop

Article:TECH149665  |  Created: 2009-12-11  |  Updated: 2011-02-05  |  Article URL
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Technical Solution


After upgrading from PGP Desktop 9.6.3 to 9.12.0, the Single Sign-On feature of PGP WDE longer fails to sign into Windows automatically.


This issue can occur on Lenovo systems with the ThinkVantage Client Security Solution software installed. This is due to a conflict with PGP WDE Single Sign-On and the Client Security Solution.

To resolve this issue and use the PGP WDE Single Sign-On feature, uninstall the ThinkVantage Client Security Solution from the system.

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