PGP Whole Disk Encryption Recovery - PGP Desktop 10 for Windows

Article:TECH149678  |  Created: 2010-01-04  |  Updated: 2011-11-15  |  Article URL http://www.symantec.com/docs/TECH149678
Article Type
Technical Solution


Issue




While the chances are extremely low that a master boot record could become corrupt on a boot disk or partition protected by PGP Whole Disk Encryption, it is possible. If it happens, it could prevent your system from booting. Prepare for this highly unlikely event by creating a recovery CD or floppy diskor bothbefore you encrypt a boot disk or partition using PGP Whole Disk Encryption.

This article describes how to obtain the latest recovery image to create a recovery CD or floppy disk.

 


Solution




The Protecting Disks with PGP Whole Disk Encryption chapter of the PGP Desktop for Windows User's Guide provides instructions for creating a recovery CD or floppy disk using the images from your C:\Program Files\PGP Corporation\PGP Desktop directory. The image file available in the C:\Program Files\PGP Corporation\PGP Desktop directory corresponds with the installed version of PGP Desktop.

 

Caution: Once you have started to decrypt a disk or partition using a recovery disc or diskette, do not stop the decryption process. Depending on the size of the disk being decrypted, this process can take a long time. A faster way to decrypt the drive is to use another system that has the same version of PGP Desktop installed on it.


It is highly recommended to use the latest available recovery image for your version. The most current versions of the images are also available for download by clicking on the links below.

 

Warning: When performing PGP Whole Disk recovery, please confirm you are using the correct recovery CD for your version of PGP Desktop.

Note that recovery disks work only with the version of PGP Desktop that created the recovery disk. For example, if you attempt to use a 9.x recovery disk to decrypt a disk protected with PGP Desktop 10.0, any data on the PGP Whole Disk Encrypted 10.0 disk will be unrecoverable.


 

PGP Desktop for Windows

Download the ISO images from the following article: www.symantec.com/docs/TECH152604


Click Save, browse to a location you want to save the file and click Save again. Once you have the latest file, follow the instructions in the Whole Disk Encryption chapter of the PGP Desktop 10.x for Windows User's Guide in order to create the actual CD or floppy disk.


 



Legacy ID



1848


Article URL http://www.symantec.com/docs/TECH149678


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