Supported Keyboards & Characters - Symantec Drive Encryption\PGP Whole Disk Encryption

Article:TECH149729  |  Created: 2010-02-09  |  Updated: 2014-03-03  |  Article URL http://www.symantec.com/docs/TECH149729
Article Type
Technical Solution

Product(s)


Issue



Which keyboards are supported with Symantec Drive Encryption\PGP Whole Disk Encryption for Mac OS X?


Solution



Supported Keyboards

The Symantec Drive Encryption\PGP Whole Disk Encryption log-in screen supports the following keyboard layouts:  

  • English (US-International)
  • Japanese (Japan)
  • German (Germany)
  • German (Switzerland)
  • French (France)
  • French (Switzerland)
  • Spanish (Latin America)
  • Spanish (Spain; ISO)

 

Note: German (Switzerland) and French (Switzerland) keyboards are supported on versions of PGP Whole Disk Encryption 10.2.0 and above and Symantec Drive Encryption 10.3.0 and above.

 

Different keyboard layouts can have different mappings between characters, potentially causing problems when you enter your passphrase to authenticate. Be sure to specify the supported keyboard layout (in System Preferences > Personal > International), and then make sure to use that same layout each time you authenticate.
 

Supported Characters

The Symantec Drive Encryption\PGP Whole Disk Encryption feature supports alphanumeric characters, punctuation characters, and standard meta-characters when creating passphrases. Tab and control characters are not supported. As you choose a passphrase, please note the following. The following characters are supported:

abcdefghijklmnopqrstuvwxyz

ABCDEFGHIJKLMNOPQRSTUVWXYZ

0123456789

`~!@#$%^&*()_+={}\|:;[]'"<>,.?/


Most extended ASCII characters (such as ç é è ê ë î ï ô û ù ü ÿ) or symbols (such as ¢ ® oe), are supported.

For Japanese versions of Symantec Drive Encryption\PGP Whole Disk Encryption, the characters ` and ~ are not supported.

 



Legacy ID



1922


Article URL http://www.symantec.com/docs/TECH149729


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