PGP WDE Linux - Encryption Stops....

Article:TECH149745  |  Created: 2010-02-22  |  Updated: 2012-03-21  |  Article URL http://www.symantec.com/docs/TECH149745
Article Type
Technical Solution


Issue




Once encryption has started, most drives finish encryption normally. On some occasions, however, the encryption process may stop on its own. The cause is generally a problem with the drive being encrypted.

 


Solution




If the system being encrypted loses power during the process, encryption will automatically stop. Depending on whether or not you were using the Safe Mode option (--safe-mode), you have two options:

The best practice for a drive where encryption stopped automatically is to decrypt the partially encrypted drive, check it for problems, then start encryption again.

 

Caution: Be sure to fully decrypt any drive on which encryption was started before checking it for problems.


 

  1. Decrypt the drive that was partially encrypted using the following:

    pgpwde --decrypt --disk <number> --admin-authorization | --passphrase <phrase> --all --partition <partnumber>.

     
  2. After disk is decrypted, check the status of the disk using pgpwde --status --disk 0. The status of the disk should display a result similar to the following:

    Disk disk 0 is not instrumented by bootguard.

    Disk status completed


     
  3. Review the PGP WDE for Linux Release Notes for any issues that may cause problems when encrypting your disk. Click here for the PGP WDE for Linux Release Notes.
  4. Check the disk for errors using a Linux disk and file utility or a third-party software such as SpinRite.
  5. After correcting any errors on the disk, restart disk encryption.


Legacy ID



1943


Article URL http://www.symantec.com/docs/TECH149745


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