PGP Remote Disable & Destroy - System Requirements

Article:TECH150010  |  Created: 2010-12-03  |  Updated: 2012-01-13  |  Article URL http://www.symantec.com/docs/TECH150010
Article Type
Technical Solution


Issue




This article details the hardware and software system requirements to use the PGP Remote Disable & Destroy feature available in PGP Desktop 10.1. This feature is only available in PGP Universal Server managed environments.

 


Solution




PGP Remote Disable & Destroy (PGP RDD) can only be used in conjunction with managed PGP Desktop with PGP Whole Disk Encryption installations.

 

Caution: The client and PGP Universal Server must be able to contact each other to support PGP RDD. Do not activate PGP RDD on a computer that will never again contact PGP Universal Server; the computer will lock.


 

Required Hardware

  • Intel vPro Core i5 with Intel Anti-Theft Technology
  • Intel vPro Core i7 with Intel Anti-Theft Technology

Required Drivers

Install the Intel MEI drivers for the client computer manufacturer. These drivers are on the installation disks if your computer is made by Hewlett Packard. You can also get the drivers from either the manufacturer's website or from Intel's website. Using the manufacturer's MEI drivers is recommended, but the drivers from Intel are also acceptable.

 

BIOS Support

These processors support Intel Anti-Theft most of the time, but not always. Check the BIOS to see if Intel Anti-Theft is supported.

Intel Anti-Theft functionality is usually turned on by default in the BIOS, but if it is not, you must turn it on manually.

The process for turning on Intel Anti-Theft in the BIOS differs from manufacturer to manufacturer. Contact Intel or technical support for your computer's manufacturer for more information.

 

Supported Operating Systems

  • Windows XP SP3 32 bit
     
  • Windows XP SP2 64 bit
     
  • Windows 7 32 bit
     
  • Windows 7 64 bit
     
  • Windows Vista 32 bit
     
  • Windows Vista 64 bit
     


Legacy ID



2307


Article URL http://www.symantec.com/docs/TECH150010


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