Backup Exec 2010 R2 revision 4164 Hotfix 150096

Article:TECH150096  |  Created: 2011-01-24  |  Updated: 2014-09-16  |  Article URL http://www.symantec.com/docs/TECH150096
Article Type
Technical Solution

Product(s)

Issue



Backup Exec 2010 R2 revision 4164 Hotfix 150096


Solution



This hotfix contains a critical fix for the Backup Exec 2010 R2 revision 4164

NOTE : Hotfix 150096 will copy the files mentioned under File Information in its respective directory if Service Pack 1 is not Installed properly. If Service Pack 1 is Installed correctly then the contents of the below mentioned folder will remain unchanged.

Affected versions
Backup Exec 2010 R2 revision 4164 32bit Media Servers
Backup Exec 2010 R2 revision 4164  x64bit Media Servers
Backup Exec 2010 R2 revision 4164  32bit Agent for Windows Servers
Backup Exec 2010 R2 revision 4164  x64bit Agent for Windows Servers
Backup Exec 2010 R2 revision 4164  32bit Remote Administration Console
Backup Exec 2010 R2 revision 4164  x64bit Remote Administration Console
Backup Exec 2010 R2 revision 4164  Remote Media Agent for Linux Servers (32bit Linux Platforms) - BERMALS
Backup Exec 2010 R2 revision 4164  Remote Media Agent for Linux Servers (64bit Linux Platforms) - BERMALS


Prerequisites
- Administrative privileges are required to install this hotfix.
- Before installing this hotfix, Service Pack 1 must be installed. Service Pack 1 can be obtained here: www.symantec.com/docs/TECH143670
 
Post requisites
- A full backup is required after installing this hotfix.
- The IDR recovery media (the ISO created through the IDR Wizard) needs to be recreated after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.
- Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS) will need to be updated after installing this hotfix.
- Desktop/Laptop clients will need to be updated after installing this hotfix.
 
 
Issue(s) resolved
- After installing Backup Exec 2010 R2 SP1, Remote Agent for Windows Server (RAWS) reports there are no updates to install
 
Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Agent for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents. 
 
 
Uninstalling this hotfix
This hotfix can be uninstalled. For steps on how to uninstall a Backup Exec hotfix, refer to this technote http://www.symantec.com/docs/TECH58187
 
 
File Information
The date and times listed below are in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
 
Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
 
File Name File Version File Size File Date File Time
\Agents\RAWS32\Updates\RAWS324164RSP1.msp   11,232,768 12/31/2010 12:35:46
\Agents\RAWSX64\Updates\RAWSx644164RSP1.msp   15,616,000 12/31/2010 12:49:24
\Agents\SAP32\Updates\sapr3324164RSP1.msp   6,669,824 12/31/2010 12:38:18
\Agents\SAPX64\Updates\sapr3x644164RSP1.msp   9,401,344 12/31/2010 12:51:44
\Agents\RAWS32\Install\Setupcore.exe 13.0.4164.506 217,720 12/31/2010 7:31:20
\Agents\RAWSX64\Install\Setupcore.exe 13.0.4164.506 335,480 12/31/2010 8:22:16
\Agents\SAP32\Bin\RANTOps.dll 13.0.4164.506 770,168 12/31/2010 7:30:46
\Agents\SAPX64\Bin\RANTOps.dll 13.0.4164.506 1,154,168 12/31/2010 8:21:26
\Agents\ralus4164SP1.tar.gz   2,057,067 12/23/2010 23:15:16
 
 
 
Backup Exec x64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
 
File Name File Version File Size File Date File Time
\Agents\RAWS32\Updates\RAWS324164RSP1.msp   11,232,768 12/31/2010 12:35:46
\Agents\RAWSX64\Updates\RAWSx644164RSP1.msp   15,616,000 12/31/2010 12:49:24
\Agents\SAP32\Updates\sapr3324164RSP1.msp   6,669,824 12/31/2010 12:38:18
\Agents\SAPX64\Updates\sapr3x644164RSP1.msp   9,401,344 12/31/2010 12:51:44
\Agents\RAWS32\Install\Setupcore.exe 13.0.4164.506 217,720 12/31/2010 7:31:20
\Agents\RAWSX64\Install\Setupcore.exe 13.0.4164.506 335,480 12/31/2010 8:22:16
\Agents\SAP32\Bin\RANTOps.dll 13.0.4164.506 770,168 12/31/2010 7:30:46
\Agents\SAPX64\Bin\RANTOps.dll 13.0.4164.506 1,154,168 12/31/2010 8:21:26
\Agents\ralus4164SP1.tar.gz   2,057,067 12/23/2010 23:15:16
 
 
(1) These files are installed into the Windows Global Assembly Cache (GAC). This is located by default in C:\Windows\Assembly.
 
Additional Information :
 
Apply as necessary :
 
(1) The *.tar.gz file will contain a ralusinstallpatch.sh file as well as the appropriate *.tar for the platform it's patching.
(2) Compressed file versions can be verified as correct by uncompressing the files using expand.exe command. (e.g. expand.exe -r bedrwiz.ex_ %TEMP% - the bedrwiz.ex_ will be decompressed as bedrwiz.exe in the %TEMP% folder.)
 
 

Attachments

Backup Exec 2010 R2 revision 4164 Hotfix 150096 32bit Download
be4164R150096_32bit.exe (42.1 MBytes)
Backup Exec 2010 R2 revision 4164 Hotfix 150096 64bit Download
be4164R150096_x64bit.exe (42.7 MBytes)




Supplemental Materials

SourceETrack
Value2249139
Description

Install: After installing Backup Exec 2010 R2 SP1, RAWS report there are no updates to install


SourceUMI
ValueV-373-01012
Description

Backup Exec 2010 R2 revision 4164 Hotfix 150096




Article URL http://www.symantec.com/docs/TECH150096


Terms of use for this information are found in Legal Notices