Error "The query could not be processed. An error was encountered in the transport layer. The peer prematurely closed the connection." occurs when trying to use an IT Analytics pivot table or cube on a workstation

Article:TECH150390  |  Created: 2011-01-26  |  Updated: 2011-01-26  |  Article URL http://www.symantec.com/docs/TECH150390
Article Type
Technical Solution


Issue



When trying to use an IT Analytics pivot table or cube, the error "The query could not be processed. An error was encountered in the transport layer. The peer prematurely closed the connection." occurs.


Cause



Required Microsoft components,  Microsoft Office 2003 Web Components and/or OLEDB provider for SSAS 2005, are not installed on the workstation.


Solution



Install the required Microsoft components to use IT Analytics on a workstation. The following article describes how to do this:

Related Articles

How to install and use IT Analytics and its report packs
http://www.symantec.com/business/support/index?page=content&id=HOWTO39470

How to configure a workstation to use IT Analytics
http://www.symantec.com/business/support/index?page=content&id=HOWTO42165




Article URL http://www.symantec.com/docs/TECH150390


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