Concurrency violation caused by the PrintShare agent

Article:TECH150570  |  Created: 2011-01-28  |  Updated: 2011-12-20  |  Article URL http://www.symantec.com/docs/TECH150570
Article Type
Technical Solution


Environment

Issue



In a Veritas Cluster Server (VCS) Global Cluster Configuration (GCO); PrintShare resources brought online on the primary site may simultaneously come online at another site.  If the resources at the other site are taken offline; then the primary site resources will fault, which may cause the Service Group containing the PrintShare resource to failover to another node.


Error



VCS NOTICE V-16-1-50962 Global group PRINTGROUP is online on system HOSTA in cluster CLUSTERA
VCS INFO V-16-1-10299 Resource PRINTSHARE (Owner: unknown, Group: PRINTGROUP) is online on DRNODE (Not initiated by VCS)
VCS ERROR V-16-1-50921 CONCURRENCY VIOLATION:Group PRINTGROUP is online on the following clusters [CLUSTERA, CLUSTERB]


Environment



Storage Foundation High Availability for Windows 5.1 Service Pack 2

Veritas Cluster Server for Windows 5.1 Service Pack 2


Cause



The PrintShare agent uses the Microsoft NetGetShareInfo API.  As VCS runs in a local user context this should return ACCESS_DENIED when the virtual PrintSpooler is running remotely.  It has been observed that this is not always the case.  This can lead to the PrintShare resources detecting remote spoolers and probing online.


Solution



A fix for this issue has been included in Cumulative Patches 1 for 5.1.  Please see the Related Articles for details.


Supplemental Materials

SourceETrack
Value2231216
Description

Global group concurrency issues: PrintShare resources online on both sides of GCO


SourceUMI
ValueV-16-1-50921
Description

VCS ERROR V-16-1-50921 CONCURRENCY VIOLATION:Group %S is online on the following clusters [%S, %S]




Article URL http://www.symantec.com/docs/TECH150570


Terms of use for this information are found in Legal Notices