Encryption Plus Hard Disk Setup has detected the presence of a second hard disk.
| Article:TECH151285 | | | Created: 2006-07-12 | | | Updated: 2007-01-31 | | | Article URL http://www.symantec.com/docs/TECH151285 |
Problem
Encryption Plus Hard Disk Setup has detected the presence of a second hard disk.
Solution
This issue has been resolved in EPHD 7.1.4.
-- Summary --
This issue relates to only version EPHD 7.1.2 through EPHD 7.1.3
During installation of EPHD, if you have a second physical memory device connected to the computer, the installation will fail and role back the install.
The error message is (see attached screenshot):
"Setup has detected the presence of a second hard disk. EP Hard Disk does not support more than one physical drive."
-- Suggested Workaround --
The workaround for is to disable the memory device during installation and then enable the device once the install has completed.
Legacy ID
767
Article URL http://www.symantec.com/docs/TECH151285
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Thank you.