Encryption Plus Hard Disk Setup has detected the presence of a second hard disk.

Article:TECH151285  |  Created: 2006-07-12  |  Updated: 2007-01-31  |  Article URL http://www.symantec.com/docs/TECH151285
Article Type
Technical Solution


Issue



Encryption Plus Hard Disk Setup has detected the presence of a second hard disk.

Solution



This issue has been resolved in EPHD 7.1.4.

-- Summary --
This issue relates to only version EPHD 7.1.2 through EPHD 7.1.3

During installation of EPHD, if you have a second physical memory device connected to the computer, the installation will fail and role back the install.

The error message is (see attached screenshot):
"Setup has detected the presence of a second hard disk. EP Hard Disk does not support more than one physical drive."

-- Suggested Workaround --
The workaround for is to disable the memory device during installation and then enable the device once the install has completed.


Legacy ID



767


Article URL http://www.symantec.com/docs/TECH151285


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