Question about upgrading EP Hard Disk and EP Management Console software

Article:TECH151316  |  Created: 2006-07-27  |  Updated: 2007-01-31  |  Article URL http://www.symantec.com/docs/TECH151316
Article Type
Technical Solution


Issue



Question about upgrading EP Hard Disk and EP Management Console software

Solution



Question:
In an environment where EP Hard Disk and EP Management Console have been installed, can EP Hard Disk be upgraded without having to upgrade the EP Management Console server and client? Will the EP Management Console be able to monitor all versions of the EP Hard Disk users.

Answer:
Yes, you can upgrade EPHD to a new version without upgrading EPMC. And the EP Management Console will be able to monitor all versions of EPHD from 7.0.23 to present.

The upgrade process would be as follows.
1. Upgrade your EPHD Administrator Program to the new version
2. Generate new EPHD User Program installation files from within the Administrator Program
3. Deploy the new EPHD User Program - this will upgrade users from 7.0.23 (if that is the starting version) to the new version

The EPMC server and EPMC clients can remain unchanged.


Legacy ID



813


Article URL http://www.symantec.com/docs/TECH151316


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