After installing 5.1 SP1 vxdbdctrl status gets /opt/VRTSdbed/common/bin/vxdbd ping FAILED

Article:TECH152339  |  Created: 2011-01-31  |  Updated: 2011-05-11  |  Article URL http://www.symantec.com/docs/TECH152339
Article Type
Technical Solution

Product(s)

Issue



SFORA tools have problems after installing 5.1 SP1 :

When trying  to use

# dbed_codm_adm

you get the following:


SFORA exec_remote ERROR V-81-7700 Can not connect to the vxdbd. It might be down. Check the status and restart it if it is not up.

and the following when checking  the status of the vxdb


# vxdbdctrl status

gets /opt/VRTSdbed/common/bin/vxdbd ping FAILED

 

 


Error



/opt/VRTSdbed/common/bin/vxdbd ping FAILED

ERROR V-81-7700 Can not connect to the vxdbd daemon

 


Cause



In 5.1 SP1, vxdbd now links to the  library included in VRTSat package which isn't installed by default.


Solution



Workaround is to manually install the VRTSat package. On Linux it is recommended that both the VRTSatClient and VRTSatServer packages are installed.

VRTSat package(s) will be automatically installed  in the next full release which will address the issue.


Supplemental Materials

SourceETrack
Value2248572
Description

Need add VRTSat in SF recommended package bucket for dependencies with VRTSdbed


SourceETrack
Value2372375
Description

customer hitting several issues with commands such as sfua_db_config, dbed_vmchecksnap and dbed_update on 5.1SP1 rhel5u5 standalone system which were resolved by the installation of both the VRTSatClient and VRTSatServer packages.



Article URL http://www.symantec.com/docs/TECH152339


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