Error when installing CCS_ReportingAndAnalytics_10_0_PCU_2010-4_Win.exe - prompts for migrationutility.exe

Article:TECH152517  |  Created: 2011-02-02  |  Updated: 2011-02-02  |  Article URL http://www.symantec.com/docs/TECH152517
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Article Type
Technical Solution


Issue



When running 2010-4 PCU on the Reporting and Analytics server an error is encountered:

This error is encountered regardless of whether the migration utility was run or not. 


Error



Data migration for all the CCS applications  is not complete. Launch the MigrationUtility.exe from the <Install directory>\Reporting and Analytics\Application Server directory to complete the migration.  Data migration is mandatory before applying the CCS 10.0 2010-3 update.


Cause



The migration utility did not correctly update the version statement in the CSM_Reports database


Solution



 

Execute the following query on the Reporting db.
 
Execute query insert into dbo.UDMConfigurationSetting values('MigrationStatusFlag','2', 'test entry')

If successful, it will return "'1 rows affected"




Article URL http://www.symantec.com/docs/TECH152517


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