Snapshot error %1 – Error EBAB03F1 : Catastrophic failure (UMI.V-291-1975-5)

Article:TECH152563  |  Created: 2011-02-02  |  Updated: 2014-05-16  |  Article URL http://www.symantec.com/docs/TECH152563
Article Type
Technical Solution


Issue



Snapshot error %1 – Error EBAB03F1 : Catastrophic failure (UMI.V-291-1975-5)

Backup fails when trying to create a backup using " Back up selected files and folders" option.


Error



 Snapshot error %1 – Error EBAB03F1 : Catastrophic failure (UMI.V-291-1975-5)


Environment



 Backup fails when trying to create a backup using " Back up selected files and folders" option.


Cause



1. The below listed services are not present.

2. All the services are available but not responding in timely fashion while starting.

3. All the services are available and able to start correctly however the syntax "vssadmin list writers" in command prompt gives Error: 0x8000FFFF

4. Issue with the enlisted writers of the system. viz., System Writers ; SQL Server Writers ; Ms Exchange Writers, etc.

Note: This may occur if the registry key is corrupted: (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions)


Solution



Need to fix the VSS of the Operating system.(Writers which are corrupted)

Other Work Around :

 Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.

 A)  Click Start, click Run, type Regedit, and then click OK. 

  Locate and then click the following registry subkey:  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions

 On the Edit menu, click Delete, and then click Yes to confirm that you want to delete the subkey.

 Exit Registry Editor.

 Click Start, click Run, type services.msc, and then click OK.

 Right-click on the following services one at a time. For each service, click Restart:

 COM+ Event System
 COM+ System Application
 Microsoft Software Shadow Copy Provider
 Volume Shadow Copy
 Click Start, click Run, type cmd, and then click OK.


 At the command prompt, type vssadmin list writers, and then press ENTER.


 If the VSS writers are now listed, close the Command Prompt window. You do not have to complete the remaining steps.

If the VSS writers are not listed, type the following commands at the command prompt. Press ENTER after each command.
 cd /d %windir%\system32
 net stop vss
 net stop swprv
 regsvr32 ole32.dll
 regsvr32 oleaut32.dll
 regsvr32 /i eventcls.dll
 regsvr32 vss_ps.dll
 vssvc /register
 regsvr32 /i swprv.dll
 regsvr32 es.dll
 regsvr32 stdprov.dll
 regsvr32 vssui.dll
 regsvr32 msxml.dll
 regsvr32 msxml3.dll
 regsvr32 msxml4.dll

Note :  The last command may not run successfully.

 At the command prompt, type vssadmin list writers, and then press ENTER.

 Confirm that the VSS writers are now listed.





Article URL http://www.symantec.com/docs/TECH152563


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