Release Notes Symantec Brightmail Message Filter (SBMF) Patch 221

Article:TECH152630  |  Created: 2011-02-03  |  Updated: 2011-02-04  |  Article URL http://www.symantec.com/docs/TECH152630
Article Type
Technical Solution


Problem



Release Notes Symantec Brightmail Message Filter Patch 221
January 19, 2011


Environment



Product:     Symantec Brightmail Message Filter 6.2.0
Platform:    32-bit Windows
Bugs:        2209721
Notes:       This is a general availability patch for supported 32-bit Windows platforms only.


Solution



Contents of Patch 221
---------------------
This patch resolves the following issue in the Brightmail Conduit:

Bug ID:      2209721
Component:   Conduit
Summary:     Brightmail Conduit Service Stuck in "Stopping" state.

In rare circumstances, OS-level temporary file management calls could deadlock, halting further rule processing until a manual conduit restart.  This has been resolved with this patch such that the deadlock no longer can occur.

Installation (Windows)
======================
Note: This patch is only applicable to Symantec Brightmail Message Filter 6.2.0.
Note: This patch consists of a zip file containing this release note and conduit.exe.

Installation Instructions (Windows):

1. Download the zip file to the target host.

2. Open the zip file and locate the conduit.exe file.

3. Locate your installation LOADPOINT. It can be found in the following registry key:
   HKEY_LOCAL_MACHINE\Software\Brightmail\Loadpoint 
   The default value for LOADPOINT is: C:\Program Files\Symantec\SBAS\Scanner\

4. Stop the Brightmail Conduit using the Control Center or the Windows Services Management Console.

5. Rename the existing conduit.exe as follows: 
   conduit.exe_org.

6. Extract conduit.exe from the zip file into LOADPOINT\Bin.

7. Start the Brightmail Conduit using the Control Center or the Windows Services Management Console.


Attachments

conduit.exe - Size 1.89 MB (1,986,832 bytes)
sbmf_p221_conduit_x86_win.zip (686 kBytes)

Supplemental Materials

SourceETrack
Value2209721



Article URL http://www.symantec.com/docs/TECH152630


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