Compliance Accelerator client does not enable the Save button when editing text field in a saved scheduled search.

Article:TECH152680  |  Created: 2011-02-04  |  Updated: 2011-04-18  |  Article URL http://www.symantec.com/docs/TECH152680
Article Type
Technical Solution

Product(s)

Environment

Languages

Problem



Adding or changing data in any modifiable text field of an existing scheduled search criteria change page does not enable the Save button in Enterprise Vault (EV) Compliance Accelerator (CA) 8.0.4, 8.0.5, 9.0.0 or 9.0.1.


Environment



Microsoft Windows Server 2003, any version supported by EV.

Microsoft Windows Server 2008, any version supported by EV.

Enterprise Vault 8.0 SP4 or SP5

Enterprise Vault 9.0 base or SP1

Compliance Accelerator 8.0 SP4 or SP5

Compliance Accelerator 9.0 base or SP1


Cause



This issue is caused by the way a method call is used in the CA and DA Client to denote changes to text fields.


Solution



Workaround:

 After adding or changing the data in any user modifiable field, tab to another field or mouse click anywhere else on the page to activate the Save button.

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

 
There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here.  Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Symantec’s plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
 

Supplemental Materials

SourceETrack
Value2261263
Description

Editing any modifiable text field while changing search criteria in an existing CA or DA scheduled search does not activate the Save button until tabbing or clicking out of the field.


Article URL http://www.symantec.com/docs/TECH152680


Terms of use for this information are found in Legal Notices

Please Sign In

Login using SymAccount.

Knowledge Base Search

Knowledge Base Search

Rate this Article

Help us improve your support experience.

MySymantec

MySymantec

Contacting Support

Contacting Support