"Could not verify Exchange user SMTP address, check command line entry" when running EVDominoExchangMigration tool against an Exchange 2010 server.

Article:TECH152967  |  Created: 2011-02-09  |  Updated: 2013-06-19  |  Article URL http://www.symantec.com/docs/TECH152967
NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.
Article Type
Technical Solution



The EVDominoExchangeMigration fails when running against against mailboxes hosted on an Exchange 2010 mail server.


Console Output will show the following:

"Could not verify Exchange user SMTP address, check command line entry"


Dtrace of the EVDominoExchangeMigration process may show the following:

284 16:19:31.144 [980] (EVDominoExchangeMigration) <9788> EV:M
                                   CMigratedMailboxFixer::GetUserDNFromSMTPAddress - caught com error 0x80004005

285 16:19:31.144 [980] (EVDominoExchangeMigration) <9788> EV:M
                                   CMigratedMailboxFixer::ProcessMigratedMailbox - caught com error 0x80004005


This issue has been addressed as part of the following release:

Enterprise Vault 10.0.2 - Release Details

Supplemental Materials


 Unable to update Domino shortcuts, that have been migrated to Exchange 2010, with the EVDominoExchangeMigration tool

Article URL http://www.symantec.com/docs/TECH152967

Terms of use for this information are found in Legal Notices