"Could not verify Exchange user SMTP address, check command line entry" when running EVDominoExchangMigration tool against an Exchange 2010 server.

Article:TECH152967  |  Created: 2011-02-09  |  Updated: 2013-06-19  |  Article URL http://www.symantec.com/docs/TECH152967
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Article Type
Technical Solution


Environment

Issue



The EVDominoExchangeMigration fails when running against against mailboxes hosted on an Exchange 2010 mail server.


Error



Console Output will show the following:

"Could not verify Exchange user SMTP address, check command line entry"

 

Dtrace of the EVDominoExchangeMigration process may show the following:

284 16:19:31.144 [980] (EVDominoExchangeMigration) <9788> EV:M
                                   CMigratedMailboxFixer::GetUserDNFromSMTPAddress - caught com error 0x80004005


285 16:19:31.144 [980] (EVDominoExchangeMigration) <9788> EV:M
                                   CMigratedMailboxFixer::ProcessMigratedMailbox - caught com error 0x80004005


Solution



This issue has been addressed as part of the following release:


Enterprise Vault 10.0.2 - Release Details
http://www.symantec.com/docs/TECH147789


Supplemental Materials

SourceETrack
Value2248078
Description

 Unable to update Domino shortcuts, that have been migrated to Exchange 2010, with the EVDominoExchangeMigration tool



Article URL http://www.symantec.com/docs/TECH152967


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