CPS 2010 & CPS 2010 R2: Random file deletion after remote CPA agent "push install"
| Article:TECH153111 | | | Created: 2011-02-10 | | | Updated: 2011-03-07 | | | Article URL http://www.symantec.com/docs/TECH153111 |
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Problem
Continuous Protection Server 2010 & Continuous Protection Server 2010 R2.
Under extremely rare circumstances, a Continuous Protection Agent (CPA) client "Push Install" initiated from the CPS Administration Console may inadvertently delete files from the targeted Agent's system volume.
Cause
Errant Push Install Media Clean-Up routine.
Solution
What is affected:
- Backup Exec Continuous Protection Server 2010
- Backup Exec Continuous Protection Server 2010 R2
For more information on severity and probability levels refer to the following Technote:
www.symantec.com/docs/TECH61217
Workaround:
Install the CPA Agent locally in lieu of push install: http://www.symantec.com/docs/TECH77601
Formal Resolution:
CPS 2010 Hotfix 2 is now available for each of the following Backup Exec versions and are as follows:
- Hotfix 2 for Continuous Protection Server 2010: http://www.symantec.com/docs/TECH153824
- Hotfix 2 for Continuous Protection Server 2010 R2: http://www.symantec.com/docs/TECH153823
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| Source | ETrack |
| Value | 2272514 |
| Source | ETrack |
| Value | 2273027 |
Related Articles
Article URL http://www.symantec.com/docs/TECH153111
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