Monitor Plug-in fails to uninstall when installed in both global and local zones on Solaris 10

Article:TECH153113  |  Created: 2011-02-10  |  Updated: 2011-03-04  |  Article URL http://www.symantec.com/docs/TECH153113
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Article Type
Technical Solution



Issue



Monitor Plug-in fails to uninstall from local or global zones when the Monitor Plug-in is installed in both local and global zones on Solaris 10. If the Monitor Plug-in
is only installed in a single zone, it uninstalls successfully.
 


Error



uninstalllocal.txt
bash-3.00# ./aex-ms-uninstall
This will remove the Altiris Monitor Agent software from your system.
Are you sure you want to continue [Yy/Nn]? y
Removing Altiris Monitor Plug-in package from the system...
pkgrm: ERROR: ERROR: Unable to acquire package administration lock for this
system; try again later
pkgrm: ERROR: Unable to lock this zone for administration
Removal finished.
Uninstallation was successful.

uninstallglobal.txt
bash-3.00# ./aex-ms-uninstall
This will remove the Altiris Monitor Plug-in software from your system.
Are you sure you want to continue [Yy/Nn]? y
Removing Altiris Monitor Plug-in package from the system...
pkgrm: ERROR: ERROR: Unable to acquire package administration lock for zone
<ad-sol10x86-zone1>; please try again later
pkgrm: ERROR: ERROR: Unable to acquire lock on non-global zone
<ad-sol10x86-zone1>: releasing all locks
pkgrm: ERROR: unable to lock zones to perform operations
Removal finished.
Uninstallation was successful.
bash-3.00#
 


Environment



Solaris 10 with configured global and local zones.


Cause



Monitor Plug-in is installed in both local and global zones on Solaris 10.


Solution



We are not officially supporting Solaris zones.




Article URL http://www.symantec.com/docs/TECH153113


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