Custom DLL Metric supports 32-bit DLL files only

Article:TECH153171  |  Created: 2011-02-11  |  Updated: 2011-03-04  |  Article URL http://www.symantec.com/docs/TECH153171
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Article Type
Technical Solution



Issue



If a Custom DLL Metric is assigned to a client and monitors a specified DLL file which was compiled on 64-bit computer, then an error message is sent.
 


Error



[ERR] LoadLibrary Error: failed to load /root/Desktop/DllTest.so with error:
/root/Desktop/DllTest.so: wrong ELF class: ELFCLASS64

Metric changes its state to 'Retry State':
[TRA] CQuery::ChangeMetricStatus - changing status from Unitialized State to
Retry State for metric Test Custom Dll Metric


Environment



Problem occurs only on an x64 computer.


Cause



Custom Dll Metric works only with DLL files that were compiled on 32-bit computer.


Solution



Only use the Custom DLL Metric with DLLs that were compiled on a 32-bit computer.




Article URL http://www.symantec.com/docs/TECH153171


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