Symantec Enterprise Vault (EV) Discovery Accelerator (CA) Custodian Manager (CM) synchronizes all Active Directory groups even when the Groups and Members option is disabled in the Whole Domain settings.
| Article:TECH153193 | | | Created: 2011-02-11 | | | Updated: 2011-02-11 | | | Article URL http://www.symantec.com/docs/TECH153193 |
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Problem
Symantec Enterprise Vault (EV) Discovery Accelerator (DA) 8.0.x Custodian Manager (CM) synchronizes Active Directory (AD) groups and members even when configured to not synchronize groups.
Environment
- Enterprise Vault 8.0.4 or 8.0.5 on Windows Server 2003 or 2008
- Discovery Accelerator 8.0.4 or 8.0.5
Solution
The solution is to upgrade to Discovery Accelerator 9.x.
A workaround exists to reconfigure the directory synchronization to synchronize on one or more Organizational Units where the option to synchronize groups and members is not checked.
Symantec Corporation has acknowledged that the above-mentioned issue is present in earlier versions of the product(s) cited at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
There are no plans to address this issue by way of a patch or hotfix in earlier versions of the software at the present time. However, the issue has been addressed in the revision of the product specified at the end of this article.
Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue. For information on how to contact Symantec Sales, please see http://www.symantec.com
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Article URL http://www.symantec.com/docs/TECH153193
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