AeXMetricProv.exe consumes excessive CPU

Article:TECH153969  |  Created: 2011-02-22  |  Updated: 2011-03-29  |  Article URL http://www.symantec.com/docs/TECH153969
Article Type
Technical Solution


Issue



The Windows Monitor Agent is experiencing very high processor utilization. This is likely to occur on domain controllers, in particular.

 


Environment



  • Monitor Solution for Servers SP4 HF1  7.0.7722  (and previous versions)

 


Cause



This behavior occurs if the operating system has very busy NT Event Logs and there are any NT Event based Monitor Solution rules enabled. The Monitor Agent architecture for parsing NT Event Logs cannot keep up with the activity on the machine.

This is a defect and has been submitted to development.

 


Solution



The Monitor Agent architecture has been better optimized to handle busy NT Event Logs in the SP5 release of Monitor Solution for Servers.

 


Supplemental Materials

SourceETrack
Value1998414
Description

 AeXMetricProv.exe consumes high CPU on machines with very busy NT Event logs



Article URL http://www.symantec.com/docs/TECH153969


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