VCS agent in failed state

Article:TECH154102  |  Created: 2011-02-23  |  Updated: 2012-08-26  |  Article URL http://www.symantec.com/docs/TECH154102
Article Type
Technical Solution


Environment

Issue



Unable to probe/online/offline VCS resource because the agent for the type of the resource is in failed state


Error



"hastatus -sum" shows

-- AGENTS FAILED

-- Type            System



I  Application     node01 


Environment



The issue only occurs on one of the node, and

# hastop -local -force

# hastart

doesn't fix the issue.


Cause



"ps -ef | egrep ApplicationAgent" shows the agent process is running, but its age is older than VCS engine process 'had', this means the communication link between this agent process and the 'had' process is broken.


Solution



hastop -local -force

kill -9 `ps -ef | egrep 'VRTSvcs|VRTSagents' | awk '{print $2}'`




Article URL http://www.symantec.com/docs/TECH154102


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