Email messages restored successfully from Tape doesn't show in the mailbox when Agent for Virtual Infrastructure is used with Application Granular Recovery Technology (GRT) to backup to tape.

Article:TECH154111  |  Created: 2011-02-24  |  Updated: 2011-03-30  |  Article URL http://www.symantec.com/docs/TECH154111
Article Type
Technical Solution

Product(s)


Problem



After successful backup of Exchange Database from a Virtual Machine (VM) using AVVI with Application GRT, restore of Exchange Mailbox Messages  from tape is successfull, however, messages doesn't appear in the Mailbox.


Error



No error is reported as the restore job is successfull


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned at the end of this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.


Supplemental Materials

SourceETrack
Value2226077
Description

AVVI: APP GRT restore of Exchange emails from tape reports successful but messages are not restored. Sometimes, the job fails with error 0xe000846b




Article URL http://www.symantec.com/docs/TECH154111


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