Backups fail with: 0xe000847e - This edition of the product is not licensed for the requested operation. (V-79-57344-33918 - ADBO: Your evaluation copy of the Advanced Disk-based Backup Option (ADBO) has expired.)

Article:TECH154138  |  Created: 2011-02-24  |  Updated: 2013-11-07  |  Article URL http://www.symantec.com/docs/TECH154138
Article Type
Technical Solution


Issue



Backups fail with: 0xe000847e - This edition of the product is not licensed for the requested operation. (V-79-57344-33918 - ADBO: Your evaluation copy of the Advanced Disk-based Backup Option (ADBO) has expired.)

 


Error



Error:
0xe000847e - This edition of the product is not licensed for the requested operation.

Exception:
V-79-57344-33918 - ADBO: Your evaluation copy of the Advanced Disk-based Backup Option (ADBO) has expired. To obtain a license for ADBO, contact your Backup Exec solution provider. This resource will be backed up without collecting additional information for synthetic backup and for true image restore.


Cause



"Collect additional information for synthetic backup and for true image restore" is selected in the policy based backup template, however the product is not licensed for the Advanced Disk Based Option (ADBO).

 


Solution



1. If not licensed for ADBO, uncheck the option within the policy based backup template's general settings.

Note: This option is only available when the backup method is set to FULL or Incremental (using archive bit).

or

2. Add the ADBO license to the Backup Exec installation. 

or

3. In a CASO environment; the "Enterprise Server Option" license needs to be installed and enabled on all CAS and MBES servers.

 


Supplemental Materials

SourceUMI
ValueV-79-57344-33918
Description

ADBO: Your evaluation copy of the Advanced Disk-based Backup Option (ADBO) has expired. To obtain a license for ADBO, contact your Backup Exec solution provider. This resource will be backed up without collecting additional information for synthetic backup and for true image restore.


SourceError Code
Value0xe000847e
Description

This edition of the product is not licensed for the requested operation.



Article URL http://www.symantec.com/docs/TECH154138


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