v-79-57344-794 Error: Unable to query the team database meta-data is received during a SharePoint backup.

Article:TECH154530  |  Created: 2011-03-01  |  Updated: 2012-03-07  |  Article URL http://www.symantec.com/docs/TECH154530
Article Type
Technical Solution

Product(s)

Subject

Issue



Backup of SharePoint 2010 fails with unable to query the team database meta-data.


Error



 Backup- User Profile Service Application\Proxy (XXXXXX\XXXXXXX )
V-79-57344-794 - Error: Unable to query the Team database meta-data.

 

 Note :  Debugging Backup Exec Service the SPSwrapper.log shows the following error.

 

02/16/11 10:11:16 Executing Powershell cmd Get-SPServiceApplicationProxy -identity 85976ab2-ce62-42b5-be57-543f5d248b9a

[2d94] 02/16/11 10:11:17 Error exception in running cmd Get-SPServiceApplicationProxy -identity 85976ab2-ce62-42b5-be57-543f5d248b9a Exception is Exception getting "SupportsParallelTenantProvisioning": "Object reference not set to an instance of an object."

[2d94] 02/16/11 10:11:17 Error in BackupSSP

[2d94] 02/16/11 10:11:17 Reply buffer for the Get Shared Service Provider Info(0x00000015) command.

 


Solution



 

This issue is resolved in Backup Exec 2010 R2 Hotfix (TECH159293). See Related Documents.

This issue has been resolved in Backup Exec 2010 R3 Service Pack 2
http://www.symantec.com/docs/TECH178798



 

Workaround

Deselect the user profile service application\proxy from the backup selection list.

 


Supplemental Materials

SourceETrack
Value2297690
Description

V-79-57344-794 Error unable to query the team data base meta-data: SPSWrapper exception


SourceUMI
ValueV-79-57344-794
Description

0xe000031a - Unable to query the team database metadata


SourceError Code
Value0xe000031a
Description

0xe000031a - Unable to query the team database metadata




Article URL http://www.symantec.com/docs/TECH154530


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