Default Monitor Packs are not shown on ImportMonitorPack page if before installation there was imported custom pack

Article:TECH154597  |  Created: 2011-03-02  |  Updated: 2011-03-30  |  Article URL http://www.symantec.com/docs/TECH154597
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Article Type
Technical Solution


Issue



If a custom Monitor pack is imported prior to installation of Monitor Pack for Servers, no default Monitor Packs will be available when Monitor Packs for Servers is actually installed.


Error



Default Monitor packs not visible if custom monitor pack initially imported.


Environment



Monitor Solution 7.1

Monitor Pack for Servers 7.1

 


Solution



The issue will be addressed in a future release. The current workaround is to delete the imported custom packs from the Import Monitor Pack page.  Afterwards, all default imported packs after completed installation of Monitor Packs for Servers will be shown on the Import Monitor Pack page.

 




Article URL http://www.symantec.com/docs/TECH154597


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