Backup Exec System Recovery Management Solution (BESR-MS) NEXT RUN TIME field shows as NONE.

Article:TECH154886  |  Created: 2011-03-05  |  Updated: 2011-09-07  |  Article URL http://www.symantec.com/docs/TECH154886
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Article Type
Technical Solution

Product(s)

Issue



BESRMS console sends job to client, client runs the job. After job is run, client is suppose to send up the NEXT RUN TIME data., but one or more machines are showing this field as NONE in the console.
 


Solution



Fixed in BESRMS 9.0.3.40106.

Use SIM to download and upgrade the server to BESR MS 9.0.3 and the clients to BESR 9.0.3. (Machines managed by BESR MS cannot be upgrade using LiveUpdate, as these version settings must be managed at the console).

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
 
Symantec Corporation currently plans to address this issue by way of a patch or hotfix to the current version of the software. Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here. A link to the patch or hotfix download will be added to this document when it becomes available. Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Symantec's plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
 
 


Supplemental Materials

SourceETrack
Value2129742
Description

BESR MS: NEXT RUN TIME field shows as NONE.


SourceETrack
Value2129742


Article URL http://www.symantec.com/docs/TECH154886


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