During a Backup Exec Vmware agent (AVVI) backup of Windows 2008 R2 Domain Controller Directory Services Internal errors are observed in the event logs on the Windows 2008 R2 Domain Controller virtual machine
| Article:TECH155041 | | | Created: 2011-03-08 | | | Updated: 2011-09-08 | | | Article URL http://www.symantec.com/docs/TECH155041 |
| NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made. |
Problem
When backing up a Windows 2008 R2 Domain Controller virtual machine with the Backup Exec Vmware Agent (AVVI) Internal Errors are observed in Active Directory and Directory Services Event Logs inside the virtual machine.
The Backup Exec job will complete successfully and both File and Application GRT restore selections are present in Backup Exec.
Error
DIRECTORY SERVICES EVENT LOG:
Log Name: Directory Service
Source: Microsoft-Windows-ActiveDirectory_DomainService
Event ID: 1168
Task Category: Internal Processing
Level: Error
Keywords: Classic
User: SYSTEM
Description:
Internal error: An Active Directory Domain Services error has occurred.
Additional Data
Error value (decimal):-1032
Error value (hex):fffffbf8
Internal ID:160207d1
APPLICATION LOG EVENTS:
Log Name: Application
Source: ESENT
Event ID: 489
Task Category: General
Level: Error
Keywords: Classic
Description:
lsass (516) An attempt to open the file "c:\Windows\NTDS\ntds.dit" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The open file operation will fail with error -1032 (0xfffffbf8).
Log Name: Application
Source: VSS
Event ID: 8229
Task Category: None
Level: Warning
Keywords: Classic
Description:
A VSS writer has rejected an event with error 0x800423f4, The writer experienced a non-transient error. If the backup process is retried,
the error is likely to reoccur. Changes that the writer made to the writer components while handling the event will not be available to the requester. Check the event log for related events from the application hosting the VSS writer.
Operation:
PostSnapshot Event
Context:
Execution Context: Writer
Writer Class Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
Writer Name: NTDS
Writer Instance ID: {6cd86cee-7697-4097-8c41-649156f30b24}
Command Line: C:\Windows\system32\lsass.exe
Process ID: 516
Environment
Vmware Vsphere 4.0, 4,1
Windows 2008 R2 Domain Controller Virtual Machine
Solution
A hotfix is now available for this issue in the current version(s) of the product(s) mentioned at the end of this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.
|
|
| Source | Event ID |
| Value | 1168 |
| Description | An Active Directory Domain Services error has occurred. |
| Source | Event ID |
| Value | 489 |
| Description | lsass (516) An attempt to open the file "c:\Windows\NTDS\ntds.dit" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The open file operation will fail with error -1032 (0xfffffbf8).
|
| Source | Event ID |
| Value | 8229 |
| Description | A VSS writer has rejected an event with error 0x800423f4, The writer experienced a non-transient error. If the backup process is retried,
|
| Source | ETrack |
| Value | 2312005. |
| Description | AVVI: Backup of Windows 2008 R2 Domain Controller generates a Directory Service Event on the NTDS.dit file. The open file operation will fail with error -1032 |
Article URL http://www.symantec.com/docs/TECH155041
Terms of use for this information are found in Legal Notices
Thank you.