Java LiveUpdate for Macintosh cannot run while no user is logged in
| Article:TECH155154 | | | Created: 2011-03-09 | | | Updated: 2012-10-23 | | | Article URL http://www.symantec.com/docs/TECH155154 |
Problem
Symantec's LiveUpdate component cannot run when no user is logged on the Macintosh system.
Error
The LiveUpdate task fails with error: "Untrusted apps are not allowed to connect to or launch Window Server."
Environment
- Apple Mac OS X 10.4/10.5/10.6/10.7
- Symantec Endpoint Protection for Macintosh (SEP for Mac)
- Symantec AntiVirus for Macintosh (SAV for Mac)
Cause
A security restriction placed on Window Server by Apple Mac OS. For security purposes, the operating system disallows programs that are capable of generating a window (like LiveUpdate) from launching while no user is logged in. When a user logs in, any LiveUpdate task previously scheduled to run will launch.
Solution
Currently this is working as designed, but Symantec is currently investigating and will update this document once a solution is found.
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| Source | ETrack |
| Value | 1241977 |
Related Articles
Article URL http://www.symantec.com/docs/TECH155154
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