Java LiveUpdate for Macintosh cannot run while no user is logged in

Article:TECH155154  |  Created: 2011-03-09  |  Updated: 2013-11-06  |  Article URL http://www.symantec.com/docs/TECH155154
Article Type
Technical Solution


Environment

Issue



Symantec's LiveUpdate component cannot run when no user is logged on the Macintosh system.


Error



The LiveUpdate task fails with error: "Untrusted apps are not allowed to connect to or launch Window Server."


Environment



  • Apple Mac OS X 10.4/10.5/10.6/10.7
  • Symantec Endpoint Protection for Macintosh (SEP for Mac)
  • Symantec AntiVirus for Macintosh (SAV for Mac)

 


Cause



A security restriction placed on Window Server by Apple Mac OS. For security purposes, the operating system disallows programs that are capable of generating a window (like LiveUpdate) from launching while no user is logged in. When a user logs in, any LiveUpdate task previously scheduled to run will launch.

This issue is addressed in SEP 12.1 RU4 for Macintosh.


Solution



Upgrade to SEP 12.1 RU4 for Macintosh.


Supplemental Materials

SourceETrack
Value1241977



Article URL http://www.symantec.com/docs/TECH155154


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